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One Call Insurance: Home Insurance Broker reviews

View other One Call Insurance products
4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
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Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
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MAUREEN B
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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Very helpful, informative staff.

5
Very helpful, informative staff. Very easy to talk to someone, unlike other online insurers. Reviewed on: 24th September 2024
Katwis's avatar
Katwis

Very competitive annual premium.

5
Very competitive annual premium. Do not overcharge in subsequent years, now with then for 4 years and still the best price. Not had to make a claim but helpful customer service team when I’ve called and the website is easy to use Reviewed on: 24th September 2024
J W's avatar
J W

Great company- great communications.

5
Great company- great communications. Reviewed on: 24th September 2024
Treasurebox's avatar
Treasurebox

Best insurance company.

5
Best insurance company. I've used one call for years for my insurance. Excellent service and excellent value for money. Reviewed on: 24th September 2024
Scotty S's avatar
Scotty S

Disaster averted

5
When I had a leak from water pipe they got it sorted Reviewed on: 24th September 2024
George 's avatar
George

Easy to set up and maintain.

5
Easy to set up and maintain. Never a problem even when making a claim. Reviewed on: 24th September 2024
Agnes Ryle's avatar
Agnes Ryle

Seamless from start to finish - will renew my insura...

5
Seamless from start to finish - will renew my insurance with them again Reviewed on: 24th September 2024
Rebecca W's avatar
Rebecca W

The friendliest easy to access customer service team...

5
The friendliest easy to access customer service team, which could not be more helpful. This is the first enjoyable insurance experience I have had which makes the process 'hassle-free' from the beginning to the end. The nifty on-line portal make your policy easy to adjust and clearly explains what level of cover you currently have. Everything an Insurance company should be, rivals take note! Reviewed on: 24th September 2024
James F's avatar
James F

Never a hassle.

5
Never a hassle. Always easy to renew. I have never had a rise on my policy that was questionable Reviewed on: 24th September 2024
Deb Roberts's avatar
Deb Roberts

Great people to deal with

5
I hva e always found them to be firendly and professional. They understand customers' needs and provide a reliable service, at agood price. Reviewed on: 24th September 2024
Jeff S's avatar
Jeff S

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