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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

helpful and available

5
best compliment i can give is having staff available when required. One call always available and helpful Reviewed on: 12th October 2023

Great company

5
I've used One call fir many years and very happy with them Reviewed on: 12th October 2023

Quick and Easy

5
Took out Home Insurance on my first property and was surprised how quick and easy it all was to complete. Would definitely recommend Reviewed on: 12th October 2023

Good Customer Service

5
Good policy at a good price and efficent service Reviewed on: 12th October 2023

Good value

5
We have been with this company for a long time now and find them good value. Although we have had good fortune not to if made any claims thus far !! Reviewed on: 12th October 2023

Excellent value home insurance

4
I was surprised at the great home insurance deal available to me last year when I joined one call. This year I was made another good offer compared to other insurance companies and accepted it. The customer assistant ***GC1***! :)was very informative and helpful, I look forward to another year with them. Reviewed on: 12th October 2023

simply briliant

5
had a issue accessing my porthole spoke to stevie and he sorted the problem in next to no time Reviewed on: 12th October 2023

Great service

5
One call has great customer service, agents are very helpful! Reviewed on: 12th October 2023

All was well explained and very clear

5
GCi was very helpful and explained all the policy changes to me and was very courteous Reviewed on: 12th October 2023

Superb

5
Really good price I got for renewal; the agent dealt with it professionally. I will definately renew it, easy use of the portal self service too. Reviewed on: 10th October 2023

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