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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
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1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Quick, Efficient and Eager to help.

5
On the rare occasions when it has been necessary to make an insurance claim the process has been easy and the settlement has been swift.. One Call recognise that circumstances of loss and damage are in themselves very upsetting, and One Call does everything possible to limit the trauma by a ready demonstration of willingness to help and support. Reviewed on: 27th September 2023

Most reliable

5
From the beginning it was easy and efficient Reviewed on: 27th September 2023

Deb in Norfolk

5
Easy and reliable services. I have not had to think about my coverage since the day I signed up. Thank you One Call! Reviewed on: 27th September 2023

Great service

5
Very good experience with “one call” very competitive pricing and the notification emails are very handy. Happy to be part of this. Reviewed on: 27th September 2023

Gives piece of mind

5
Had to call out when heating stopped. They were quick and efficient Reviewed on: 27th September 2023

Best value

5
Straight forward and fantastic premium costs and clear communications and reminders Reviewed on: 27th September 2023

No hassle, friendly and helpful and knowledgeable staff.

5
Second year with One Call for house insurance. Couldn't better the renewal quote and the service received from the company is second to none. Reviewed on: 27th September 2023

Simply, easy, cheap

5
The best on market , Simply, easy, cheap - just compare ! Reviewed on: 27th September 2023

Best home insurance

5
Very friendly service. Great company Reviewed on: 27th September 2023

Helpful, well priced, and considerate with great cover

5
They went to great lenghts to ensure that my policy covered every aspect of my needs, especially with my disabilities. Reviewed on: 27th September 2023

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