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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Home insurance

Very good for the price thank you Reviewed on: 15th September 2023

Excellent service, easy to deal with

I questioned a steep rise in premium and the issue was dealt with quickly and expertly by BB3 Reviewed on: 15th September 2023

Best home insurance in 50 years

One Call cover everything we need .Easy to contact, competitive and house contents renewal went ahead with very little effort from me. I recommend. Plus I support local businesses. Reviewed on: 15th September 2023

Service

Received really good service, quick and easy to contact Reviewed on: 15th September 2023

Low cost.

I have been with them for a number of years. They have provided with a renewal premium which is lower than what I could get from others. Reviewed on: 15th September 2023

The Sharpest Deal

My existing provider wanted a 70% increase. Checking the market was almost a life's work, but One Call made it very straightforward, so I bought through them. Reviewed on: 14th September 2023

Great

Customer service is excellent and any claims or queries dealt with in a friendly, professional way. Reviewed on: 14th September 2023

Competitive and comprehensive cover

Have home insurance with One Call have had car insurance many times in past (when we had a car),. One call always comes top in the price comparison sites I check, and yet they provide a more comprehensive level of cover as standard than offered by other companies. Reviewed on: 14th September 2023

Amazing service

the service by one call is so easy the staff are polite and easy going and the system is really easy to use, would recommend one call to anyone and they're prices are competitive not only with price but with their product. Reviewed on: 14th September 2023

Lovely people

OneCall staff I haven spoken to have all been lovely and help me find an affordable policy that suits my need, never pushy and very understanding. Reviewed on: 14th September 2023

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