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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Competitively priced and easy to use

5
This came out as the best value for money on a comparison web site. I have previously had insurance cover with One Call Insurance and completing the information required on line was straightforward Reviewed on: 31st August 2023

Home insurance

4
I have been an One call insurance customer for more then 10 years , And i have got a home insurance with them Reviewed on: 31st August 2023

Good cover

4
Good cover. Reasonable cost. Easy to apply Reviewed on: 31st August 2023

Good company

5
Quick and easy to contact,great prices . Reviewed on: 31st August 2023

Home insurance

5
Recently had cause to make a claim first time ever. They made the process stress free and supportive. I would definitely recommend this company Reviewed on: 31st August 2023

Service Summary

5
very co-operative and informative and keeping consumers informed. Reviewed on: 31st August 2023

Continue to impress year on year.....

5
Once again i would like to thank all the team @ One Call Insurance for their support throughout the past year. Again we receive very regular service updates, advance D/debit notifications, which in itself is a market leader and always know you are their for us as and when we need you. Ok i haven't yet tested your claims dept. but i am more than confident it will be just as professional as the rest of your services and communications. Continue to think "customer 1st" as it really does make a difference to those that simply offer "lip service" to this subject. Reviewed on: 31st August 2023

Great Customer Service

5
I've been with One Call for a number of years now and have always found them to be efficient and helpful when dealing with them. Would highly recommend! Reviewed on: 31st August 2023

Simply the best

5
I had the misfortune to make a claim. Everything was handled with expediency. What more can one say?. You can't improve on perfection. Regards Graham ☕ Reviewed on: 31st August 2023

Very helpful in getting our oolicy for the right price

5
Overall good experience in purchasing our policy Reviewed on: 31st August 2023

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