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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Best value for money

With everything going up so much, One Call's premium for home insurance was the best value I could find. I haven't needed to make a claim - which is always when the crunch comes concerning quality of customer service! - but the website was straightforward and the information clearly presented when I first took out the policy. Recommended. Reviewed on: 30th August 2023

Simple Insurance in a few clicks!

One Call is such an easy company to deal with. With a busy life, I value the simplicity of organising my insurance. With a few simple clicks I’m able to secure insurance that gives me confidence. The online portal is brilliant to access what I need whenever I need it. No need to have a long wait to get through on the phone. And the best bit….value for money! Can’t ask for any more than that! Reviewed on: 30th August 2023

Brilliant easy to renew no hassles been a customer for years.

My sadly partner started our home insurance with you years ago and after he passed away of COVID 2years ago I've continued renewing our policy and it's been fantastic Reviewed on: 30th August 2023

Outstanding value for money

Compared to the competitor's our house insurance is excellent value for money with additional safeguards included for a small premium. We have been with One Call for a number of years and will remain with them for the future. Reviewed on: 30th August 2023

Very quick and easy process

Very quick and easy process to set up, great communication Reviewed on: 30th August 2023

Reliable insurance

Easy to access information through the app. A good price for the amount of cover available. Reviewed on: 30th August 2023

Great service

Good experience, great price and great cover Reviewed on: 30th August 2023

Home insurance

Easy to set up, not needed to use luckily but knowing we have home insurance there is a security. Reviewed on: 30th August 2023

One Call Insurance Review

Excellent service & value for money. Highly recommend this company for your home insurance needs as I've used them since before the first lock down... Thanks Reviewed on: 30th August 2023

Good value for money

The insurance was quick to set up and offered a lot of cover at a reasonable price. Reviewed on: 30th August 2023

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