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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7055 reviews)

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4.72

Based on 7,055 reviews, last reviewed 15th Jul 2026

72100% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

My policy . Thanks Josh I found it very easy to get intouch about my policy . For an older person it was good for me and thankyou for the patience of JH7 Reviewed on: 15th July 2026

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7055)

Excellent service

Always notify me of when my direct debit will be taken out. Any phone calls I've made have been very helpful & useful. Excellent value for money. Reviewed on: 13th October 2023

My home insurance with one call

I have been with One Call for several years now and am very happy with them I would not hesitate to recommend to all family and friends because they always give me a good price year after year that is why I have stayed with them for so long plus the service is second to none I actually hadn't needed to claim in all these years but sure enough if I did the excellent service would be the same I really can't see me going anywhere else for my home insurance Reviewed on: 13th October 2023

Great company - great service - GREAT!!!

Well what can I say- from first call this company look after all aspects of getting the right insurance policy - In my case - Home insurance I’m so glad I used them and of course I will continue to renew with One Call Thank you Alan Reviewed on: 13th October 2023

Excellent

Knowledgeable and informative when taking out policy. Good price and met all cover needed. Excellent communication Reviewed on: 13th October 2023

great service

Claims are dealt with smoothly and quickly.Professional customer service and staff are a pleaseucto deal with.Had my insurance be with them for a number of years and will not be changing company any time in the near future Reviewed on: 13th October 2023

Account always easy to use

Account is straightforward to use and we always get told how much and when the direct debit is due. Reviewed on: 13th October 2023

Safe as houses

Rather than shop elsewhere for a cheaper deal, I asked direct for a better price as I also have my car insured with One Call. Instant response, a generous discount and it only took 'one call'. Very happy. Reviewed on: 13th October 2023

Excellent value

First class service and excellent courteous skills when dealing with customer service. Reviewed on: 13th October 2023

An efficient and reliable Company.

I have been using One Call Insurance for a property which I rent out. The process of setting up the policy and its useage over the past 6 years has been very smooth and trouble free. Reviewed on: 13th October 2023

Good house insurance without fuss

I moved to One Call Insurance quite a few years ago now, after my previous insurance upped their rates. Since then when checking One Call has continued to have a competitive rate and their package provides the reassurance I need to know I'm covered. Reviewed on: 13th October 2023

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