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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Fair value and great support

5
One call have offered us great value all round protection for our home, their response when needed has been prompt. Reviewed on: 30th August 2023

Competitive prices

4
Competitive prices, products easy to understand Reviewed on: 30th August 2023

Reliable service

5
I chose One Call Insurance for a number of reasons: the price for content insurance was excellent, the areas covered by the policy were great and the ease of using the online system is satisfying. Reviewed on: 30th August 2023

Excellent Value

5
Best value home insurance I’ve ever had, great customer service too. Reviewed on: 30th August 2023

Value for money good communication

5
Not had any problems always try their best to help , answer the phones quickly Reviewed on: 30th August 2023

Easy to arrange and covers me for all my needs

5
When looking for home insurance Ihad used One Call before and their rates were always competative. This time I went through all the details over the phone and added a few extras bits for which I am grateful. Reviewed on: 30th August 2023

The company to be with.

5
I have been a One Call Insurance for many years now - they are reliable, competitive but most importantly bring their customers first - they are an a amazing company and I’m proud to be part of their family. Reviewed on: 30th August 2023

Gr8 service

5
Staff were very friendly and helpful with making changes to my policy. Reviewed on: 30th August 2023

fantastic insurance company

5
Great prices and choices with great regular emails to keep you updated on anything new and offers. Reviewed on: 30th August 2023

Chat in real time

5
Logged onto my account and loaded chat, I didn't have to wait too long. Asked my question and within a few minutes had my answer. Very knowledgeable and friendly person chatting with me. Reviewed on: 30th August 2023

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