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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7050 reviews)

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4.72

Based on 7,047 reviews, last reviewed 14th Jul 2026

71300% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Had very good experience and easy setup, almost no m... Had very good experience and easy setup, almost no maintenance but company sending emails from time to time, almost no maintenance of the policy, it r... Read more Reviewed on: 14th July 2026

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7050)

One call all you need in one call

Best insurance provider hassel free, value for money Reviewed on: 17th September 2023

Quick process, fair price

Quick process, fair price. The best price on the market Reviewed on: 17th September 2023

£15 charge

You charged me £15 for a late payment charge. I made a genuine mistake and forgot it was coming out. That charge is more than my insurance. I could understand if I did it all the, but it only happened once and it was a genuine mistake Reviewed on: 17th September 2023

Sound simple and swift

Had no probkems with the insurance on our new home in Cardiff. It was exactly as the title says- sound simple and swift. Reviewed on: 17th September 2023

One-call home insurance

Really quick and easy service. Clear and friendly staff when looking at all my options and what's best policy for me Reviewed on: 17th September 2023

Easy to chose

This company offered best insurance cover with cheapest premium compared to others. Reviewed on: 17th September 2023

VERY BAD

PUT IN A CLAIM IN MAY NOT MUCH HAS HAPPEND SINCE HAD WATER LEAK AND THE FLOOR IS STILL WET Reviewed on: 17th September 2023

Always helpfull

One Call has had my confidence for more than 6 years now and I will be renewing my home and contence insurance 2024 Reviewed on: 17th September 2023

Happy

Happy with the service. Easy to set up through the internet. Reviewed on: 17th September 2023

Superb company, best value, happy customer

I found One Call through Money Supermarket; their quotation and package beat previous suppliers that had went with including the likes of AA, Admiral, Aviva and Policy Expert. Since I initiated the quote the team have been nothing but supportive. The registration experience was smooth and transparent and they have been on hand to support my queries as a homeowner with a substantial amount of renovations to do on a recent property acquisition. I have recommended them to friends, family and colleagues and have no doubt I will be renewing my contract with them next year and beyond. Thank you so much One Call team! Reviewed on: 17th September 2023

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