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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Good value and great to deal with

Good value and great to deal with Reviewed on: 6th October 2025

Never had an issue.

Never had an issue. All the information provided is clear and easy to read. The website is easy to navigate and the only time that I needed to call, the call handler was pleasant and way to talk to. Reviewed on: 6th October 2025

Fantastic customer service.

I only had one experience other than when I first contacted them and they were brilliant in handling my claim. All sorted within a couple of days. Reviewed on: 6th October 2025

Great insurance policy

I had a generous quote for my new home insurance policy and was delighted to accept it Reviewed on: 6th October 2025

My renewal had gone up so I went on a comparison web...

My renewal had gone up so I went on a comparison website which gave me a cheaper quote. When I spoke to the gentleman over the phone he found a policy even cheaper so I stayed with one call Reviewed on: 6th October 2025

I have no issue and renew annually.

I have no issue and renew annually. Reviewed on: 6th October 2025

Helpful and friendly

They are helpful and chatline very useful. Easy use Reviewed on: 6th October 2025

The chat back on was non existent every time I tried

The chat back on was non existent Reviewed on: 6th October 2025

I was looking for contents' insurance when I moved i...

I was looking for contents' insurance when I moved into my flat 5 years' ago. I went onto Compare the Market and One Call offered the best value for money at a competitive premium. Reviewed on: 6th October 2025

Highly Recommended.

Very competitive premium. The chance to talk to an agent to get the product to suit my circumstances. Reviewed on: 6th October 2025

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