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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

BEEN WITH THEM FOR YEARS, NOT LOOKING TO MOVE

5
BEEN WITH THEM FOR YEARS, NOT LOOKING TO MOVE Reviewed on: 6th October 2025

Easy to use web site, and very friendly people when...

5
Easy to use web site, and very friendly people when you call. Reviewed on: 6th October 2025

Home insurance review

5
Smooth, efficient and friendly. A good company. Reviewed on: 6th October 2025

Tried to make two claims and can't claim for either...

2
Tried to make two claims and can't claim for either £49 per month and can't claim is poor customer service. Reviewed on: 6th October 2025

One Call Insurance offer very good customer service...

4
One Call Insurance offer very good customer service and their prices are very competitive. When I explained I had a cheaper quote, One Call were able to get very close to the price and offered a lower excess. I was very pleased in staying with them for another year. Reviewed on: 6th October 2025

Top quality

5
Excellent service and an amazing experience Reviewed on: 6th October 2025

Big thumbs up to OneCall

5
OneCall have been very polite and professional when I have had to call. Also they have been the best when it comes to the price of my premiums. Reviewed on: 6th October 2025

Used them for a few years always found them competit...

5
Used them for a few years always found them competitive for pricing, good communication about renewals and any other queries Reviewed on: 6th October 2025

I have 2 insurance policies with OneCall and really...

5
I have 2 insurance policies with OneCall and really impressed with the process from start to finish Reviewed on: 6th October 2025

I always shop around for the best deals that suit my...

5
I always shop around for the best deals that suit my needs and I find that one call insurance suits my needs for quality and price Reviewed on: 6th October 2025

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