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One Call Insurance: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.83 (10467 reviews)

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4.83

Based on 10,467 reviews, last reviewed 13th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

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One Call Insurance Insurance Broker reviews (10467)

The one and only best insurance company

I'v been a customer of one call insurance for a few years now and I can't fault the service and friendly staff and lowest prices. Thank you one call Reviewed on: 28th August 2020

One Call - is all I needed!

Always very professional on the phone and very patient too. I always feel very reassured after the phone call, on UK and European insurance issues. Reviewed on: 28th August 2020

Great insurance provider

I have been with One Call for a number of years and they have always provided good customer service, fair prices and flexible terms. That’s why I continue to renew with them year on year! Reviewed on: 28th August 2020

Brilliant One call

One call , One of the best ! Been a customer for a number of years & never had any problem. Became a platinum member 3/4 years ago. & am happy to continue for many more to come. Reviewed on: 28th August 2020

Straightforward, never had any issues

No issues, kept upto date . On a rolling contract which is really helpful but I'm more than happy to stay Reviewed on: 28th August 2020

Very happy been with these for years

Really happy customer joined one call, uk call centres are a bonus - always decent on the phone doesn’t take too long to get through and their online portal works well. Recommend Reviewed on: 28th August 2020

Overall great

Overall I find onecall good value for money and have been with them a number of years. Being a platinum member, the only thing I would like to change and stopped me from giving full stars is that it’s not as easy to change things like address or add a additional driver as it is for a normal customer - every time I’ve had to do this I’ve been unable to use the online chat as only the platinum team can service it. Reviewed on: 28th August 2020

Covic discount

I called about a discount for not using my car while the covic started I have done less then 1000 miles 4 other people I know with different car insurance have got refunds of 25% Reviewed on: 28th August 2020

Car insurance

Hassle free car insurance from one call apart from change of vehicle,never had to contact them, Reviewed on: 28th August 2020

Everything you need

Always had a great experience with One Call, been a part of them for years now and always been there when I need them, everything is easy to understand and there always on the ball Reviewed on: 28th August 2020

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