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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10535 reviews)

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4.82

Based on 10,535 reviews, last reviewed 6th Aug 2026

6300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

One Call - helpful and informative. I insured an electrical kitchen item I had bought for my grandson to take to uni and one Call noted his name on the insurance and clarified that as lo... Read more Reviewed on: 6th August 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10535)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

One Call are easy to contact and have competitive prices

I have been using one call for a couple of years for different insurance products. Their staff are friendly and helpful and prices are competitive Reviewed on: 26th August 2020

Great Service

I couldn't ask for a more helpful company Reviewed on: 26th August 2020

Good quotes

I’ve luckily not needed to make a claim but their customer service is good and prices reasonable Reviewed on: 26th August 2020

Honest and best value

Having dealt wit a large number of Insurance companies over the years, One Call are a pleasure to do business with and always have the best Home cover and price for me. Reviewed on: 26th August 2020

Great customer service

Always happy to help with upgrading or amending policies and completely hassle free with friendly staff! Reviewed on: 26th August 2020

2 years and counting

I've had a very easy set up and very easy peace of mind since. I did a lengthy search for the best insurer for my needs and the price for what I'm getting is just great. I'm thankful I've not had to use them other than knowing my stuff are in good hands. Reviewed on: 26th August 2020

Need to improve

When it came to renewing my annual house insurance you said you had e mailed my latest quote for the year but I didn’t receive this you also said you had sent a letter which I also didn’t receive when we rung you the day it was due to renew you said you had already renewed it 3 days earlier and taken the payment from my bank account so I had little choice but to go ahead with my policy you then didn’t send any documentation and I had to go on line and re register for an online account to try and find my policy about a week later you started corresponding with me again and sent my documents through the post I feel you have not been as professional as you come have been as we unable to speak to you on the telephone over this matter as you are called one call insurance I think you are using the current situation to your advantage and to be one call is taking liberties Reviewed on: 25th August 2020

Always putting the customer first and giving value for money.

I have insured my property with one Call for at least 5 years. It is an effortless process to renew and the teams are very responsive Reviewed on: 25th August 2020

Fast and efficient

Great customer service and quick turnaround and good price Reviewed on: 25th August 2020

Great price and fantastic Customer service

Great price and great customer service Reviewed on: 25th August 2020

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