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One Call Insurance: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.82 (10349 reviews)

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4.83

Based on 10,349 reviews, last reviewed 19th Jul 2025

3800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

Easy to use and friendly very helpful Easy to use and friendly very helpful Reviewed on: 19th July 2025

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

Are you looking for One Call Insurance broker reviews? At Smart Money People, we collect reviews from customers like you in order to help others find the best brokers.

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One Call Insurance Insurance Broker reviews (10349)

Great Deal

Great customer service, when my renewal came through i called to check the price and they beat any other quote i could get Reviewed on: 25th August 2020

Brilliant!

Very easy to set up, great contact centre, claims dealt with quickly. Highly recommended Reviewed on: 25th August 2020

very happy

very happy with the service from this company Reviewed on: 25th August 2020

One Call is the Best Call

Over the two years I have been with One call, I have had two call outs. Both experiences were made much easier by One Call's swift friendly service, on one occasion our car had to be towed to a garage. The Tow Truck driver was really friendly and helpful. The Administration team operate professionally and quickly, which really helped. Reviewed on: 25th August 2020

Really helpful and understanding

Always helpful when needed and always well managed Reviewed on: 25th August 2020

Easy access to documents. Friendly staff always willing to help when you contact them

I always find changing/renewing insurance to be a pain but One Call made the whole process completely painless. I cannot comment on their efficiency regarding claims as - touch wood - I haven't need to use this service yet!! Reviewed on: 25th August 2020

Help is literally One Call away

Great customer service and transparency, I have peace of mind that I’m covered in the event of something bad happening. Thanks One Call! Reviewed on: 25th August 2020

Brilliant

I’ve had no issues at all using this company they’re easy to deal with. Would definitely recommend Reviewed on: 25th August 2020

Not interested in household claims

I have had a roof leak and they put me on to Integra Insurance who say that if not storm damage I must find a roofer to get it done and I must pay. They will pay fir redecoration internally. I have waited over three months for roofers to find the cause and then not turn up to do the job and feel insurance company should have instructed a roofer to do the work. Still waiting for a roofer who has said he will come at the end if this week in the meantime, the rain is still coming through, Reviewed on: 25th August 2020

Great service

Easy to use great value and service Reviewed on: 25th August 2020

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