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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10535 reviews)

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4.82

Based on 10,535 reviews, last reviewed 6th Aug 2026

6300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

One Call - helpful and informative. I insured an electrical kitchen item I had bought for my grandson to take to uni and one Call noted his name on the insurance and clarified that as lo... Read more Reviewed on: 6th August 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10535)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Rubbish customer service

They will do anything not to pay out !!!! Reviewed on: 25th August 2020

Excellent service

Excellent service in all respects Reviewed on: 25th August 2020

One call insurance

I’ve never had any problems contacting one call insurance to update my cover or change details and the staff have always been friendly. Reviewed on: 25th August 2020

Insurance Renewals

Each year when the time comes to renew my insurance product(s) with One Call they always strive to ensure I receive the most competitive price as well as getting the best cover available. Always found them to be friendly and helpful whenever I call them. Reviewed on: 25th August 2020

Reliable, good value insurance

We have been a customer for 2 years and have had good service and competitive prices! Reviewed on: 25th August 2020

Great Deal

Great customer service, when my renewal came through i called to check the price and they beat any other quote i could get Reviewed on: 25th August 2020

Brilliant!

Very easy to set up, great contact centre, claims dealt with quickly. Highly recommended Reviewed on: 25th August 2020

very happy

very happy with the service from this company Reviewed on: 25th August 2020

One Call is the Best Call

Over the two years I have been with One call, I have had two call outs. Both experiences were made much easier by One Call's swift friendly service, on one occasion our car had to be towed to a garage. The Tow Truck driver was really friendly and helpful. The Administration team operate professionally and quickly, which really helped. Reviewed on: 25th August 2020

Really helpful and understanding

Always helpful when needed and always well managed Reviewed on: 25th August 2020

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