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One Call Insurance: Insurance broker reviews

4.81
Based on 10,588 reviews, last reviewed 30th Sep 2026
11000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smart and efficient Fast and very efficient easy to change if needed and can do over a text which is brilliant Reviewed on: 30th September 2026
Karen F's avatar
Karen F

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10588)

Helpful friendly staff.

5
Easy to deal with their helpful friendly staff. They go out of their way to get me a great value deal Reviewed on: 6th July 2026

Very easy to setup and good value for the...

5
Very easy to setup and good value for the money Reviewed on: 6th July 2026

Competitive premium with fast and efficient service.

5
Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025

Very positive experience with excellent charges for...

5
Very positive experience with excellent charges for car insurance. Had excellent customer service when I contacted them from JT3 and very easy to understand all aspects of taking out insurance required. Reviewed on: 13th October 2025

Building and contents insurance and van insurance go...

5
Building and contents insurance and van insurance good prices Reviewed on: 13th October 2025

Competitive and impressive

5
For me the most impressive thing about One Call is that having been very competitive with price, when it came to renewing my policy the next year it was no more expensive than the previous year, and still very competitive. First time I have felt valued as a client and rewarded for loyalty. The industry norm is to punish you for loyalty by raising prices at renewal, but this is not the case with One Call. Reviewed on: 11th October 2025

Best insurance provider around .

5
Best insurance provider around . Easy to set up a policy , value for money and excellent customer service . Would highly recommend Reviewed on: 10th October 2025

Excellent insurance purchase.

5
Excellent insurance purchase. Website was clear and informative. Prices as shown with extras available to add. Links to customer portal and follow up emails on important information Reviewed on: 10th October 2025

They have helped me many times, great insurer

5
They have helped me many times, great insurer Reviewed on: 10th October 2025

Excellent Customer Service

5
Any problems & you phone up with a query they always go above & beyond to try figure out a solution. I work in customer service and these little details matter. Finger's crossed they win Reviewed on: 9th October 2025

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