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One Call Insurance: Insurance Broker reviews

4.83
Based on 10,394 reviews, last reviewed 1st Oct 2025
7900% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent customer service would strongly recommend... Excellent customer service would strongly recommend this company to family and friends Reviewed on: 1st October 2025
Stephen monk's avatar
Stephen monk

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

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One Call Insurance Insurance Broker reviews (10394)

Straight forward to set up.

5
Straight forward to set up. Clear easy to understand insurance Reviewed on: 25th September 2024

Friendly efficient and an affordable price.

5
Friendly efficient and an affordable price. Great service all round. Reviewed on: 25th September 2024

They are friendly staff, good customer care skills,...

5
They are friendly staff, good customer care skills, talk openly about the product and what they can do for you. Very professional company and staff Reviewed on: 25th September 2024

I have only ever experienced excellent service with...

5
I have only ever experienced excellent service with out stand communication with the staff and having excellent benefits with the company Reviewed on: 25th September 2024

Best value for money for contents insurance.

5
Best value for money for contents insurance. Everything is online but if you need to speak to a human you can! From my experience the staff were extremely helpful and courteous. Reviewed on: 25th September 2024

Easy web site.

5
Easy web site. Paperwork always arrives really quickly Reviewed on: 25th September 2024

One Call, first and last!

5
All I can say is that whenever I'm looking for the best-value insurance, whether for car, home, travel or whatever, I always look at One Call first, and usually last as well, as they usually offer the cover I need at the best price. I've never yet had to actually talk to them, because their website always gives me everything I need. As a matter of principle I never award top marks but overall One Call definitely get five stars from me. Reviewed on: 25th September 2024

Query resolved quickly very helpful

5
Query resolved quickly very helpful Reviewed on: 25th September 2024

House insurance

5
I haven't made a claim but communication is good Reviewed on: 25th September 2024

House, contents and car.

5
We have cover for our house, contents and car. Up until now we haven’t needed to claim but we sprung a leak and up to now the service is first class. Reviewed on: 25th September 2024

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