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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10527 reviews)

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4.82

Based on 10,526 reviews, last reviewed 10th Jul 2026

5300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Can speak to someone quickly, phoned to discuss my r... Can speak to someone quickly, phoned to discuss my renewal and received a much better quote. Explained everything. Reviewed on: 10th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

Read all reviews See your review

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10527)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Excellent

Brilliant prices with great customer service. Very quick and easy process! Reviewed on: 26th September 2022

Helpful staff and Easy to arrange

Very helpful member of staff took me through all the ins and outs / benefits of the policy. Didn't take long and was very competitive price. Reviewed on: 26th September 2022

The way insurance should be

Very easy on line application and very competitive price Reviewed on: 26th September 2022

Helpful and competitive prices

I have found the staff at One Call Insurance very helpful. I was able to negotiate the right insurance at the right price with them. Reviewed on: 26th September 2022

This is the first time i have used this company. I had no problems, with buying the product web site straight forward easy to follow. very happy with what i have.

I have had no problems, any correspondence is polite and straight forward. Reviewed on: 26th September 2022

Great price ok customer experience

Took policy on great price and useful customer interface. Interactions with company ok. Biggest gripe is not allowing courtesy car if customer wants to use own preffered garage for repairs. Reviewed on: 26th September 2022

Hassle free

Comprehensive insurance at a good price, easy to do business with, even easier to renew with. Definitely recommended. Reviewed on: 26th September 2022

A bit more transparency is needed

All was good at the beginning, the price was affordable, and services were fair, however, after a few weeks into the term and got an email that my policy will be cancelled should I not provide my driver's license share code and details. A bit shady if I may matter of fact that they could get all info from the comparison site through which I booked the policy through and I didn't contact them prior to these threats to ask for all those details. They added unwanted concerns and anxiety for no reason. Reviewed on: 26th September 2022

Easy efficient and value for money

Always been easy to contact and deal with Reviewed on: 26th September 2022

Never had any problems

4 years with this company. Happy Reviewed on: 26th September 2022

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