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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10529 reviews)

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4.82

Based on 10,529 reviews, last reviewed 15th Jul 2026

5700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Helpful and efficient... Needed to make a small change to policy, got stuck on line, so went onto the chat site and got it sorted out, easy and quickly Reviewed on: 15th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10529)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

A very satisfactory partnership

One Call Insurance successfully manages my insurance requirements. I have no doubt that I will receive the same good service in the future Reviewed on: 15th September 2022

Quick and easy

It was so simple to set up the insurance Reviewed on: 15th September 2022

Have a total of three policies with one call and are very helpfully when choosing the policy to suit me.

Although never had to make a claim my only dealings with one call is when renewing one of my policies. Reviewed on: 15th September 2022

Very good insurance company

Good customer service ,all enquiries dealt with promptly, and plenty of information given to me. Reviewed on: 15th September 2022

Good price, and efficient website.

Good price, and an efficient website. It would have been a 5-star rating, as I had a query and wanted to speak someone, but I could not find a phone number to reach them, apart from the claim line. I have not had a claim, so cannot rate the performance on that. Reviewed on: 15th September 2022

Fast and friendly service

No nonsense just straight forward insurance. Customer service are very easy to contact and are friendly Reviewed on: 15th September 2022

Great communication

I would recommend One Call as they're always responsive, clear and reasonably priced. Reviewed on: 15th September 2022

Outstanding

Can't knock 'em one bit. Top of the pile Reviewed on: 15th September 2022

Great service

Always keeping me informed and updated with regular and necessary communications, no junk. Great customer service and always willing to go above and beyond to their ability to help Reviewed on: 15th September 2022

Great Products and Customer Service

Always get a great price at renewal time. Customer Service is great and they always listen an always sort out any issues promptly. Always feel listened too. Reviewed on: 15th September 2022

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