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One Call Insurance: Insurance broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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9%
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1%
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0%
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1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10467)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Never a spot of bother

5
Renewal straight forward and, unlike others I rang, not a rip off! Reviewed on: 14th September 2022

Cheap Insurance

5
I’ve never had to phone them, but they were a lot cheaper than my last company. Reviewed on: 14th September 2022

Good but not made a claim so do not know about claim service

4
As above, have not yet made a claim, however the application stage was painless Reviewed on: 14th September 2022

Excellent

5
Always a good price and has easy portal Reviewed on: 14th September 2022

Value for Money

5
I found the One Call insurance quote very competitively priced and offered extras that other insurance companies didn't. For example a lower excess when making a claim. I also found the admin staff helpful and polite, a service that not all insurance companies provide. Finally, they keep in touch regularly rather than grab the money and scarper! Reviewed on: 14th September 2022

No Nonsense Insurance with exceptional customer service

5
I've been a customer for a few years now. During the renewal processes the advisors have always been great to deal with. Had a great experience with One Call. Reviewed on: 14th September 2022

Im a happy costumer

5
One call insurance is a very good choice for me Reviewed on: 14th September 2022

Retuning customeer

4
I had my contents insurance with them so knew their service was good. So when I had an issue with my OLD car insurer, I did a comparison and One Call not only came out best priced without me having to compromise on any of the things I wanted/needed, I saved an extra £40 as an existing customer! Reviewed on: 14th September 2022

Great service with a personal touch.

5
One Call have delivered a great service for us, I’ve used Once Call now for about 7 years, never had a problem, customer service has been excellent, I would definitely recommend One Call Insurance based on its customer service and price. Reviewed on: 14th September 2022

Peace of mind at next to zero cost

5
Never in my dream I did Come to realising that having this insurance would give me so much peace of Mind! I have been super happy with every simple and fast step of the way - at a price that I can easily afford! I regret not buying this insurance earlier - I would have saved so much stress for myself! Thank you, One Call - you are a dream team. Reviewed on: 14th September 2022

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