Smart Money People Logo

One Call Insurance: Insurance broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10467)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Very nice service

5
Excellent insurance service for home Reviewed on: 14th September 2022

Quick and Easy

5
I contacted One Call Insurance to renew my rental property insurance, the service was quick, not too long waiting for the call to be answered and the price was fair. Reviewed on: 14th September 2022

Good value. Pending claim experience.

4
It's cheap! They send thank you emails! Yay! Reviewed on: 14th September 2022

Excellent

5
Excellent Customer Service & Communications ect Reviewed on: 14th September 2022

Easy and efficient service

4
Customer care are very efficient and insurance quotes are easy and fast to complete. Reviewed on: 14th September 2022

Spot On

4
Very, very, competitive pricing Reviewed on: 14th September 2022

Amazing Value

5
I moved into a flat 2 years ago. My previous insurers did not want to insurers my flat. Having been recommended by a friend I contacted One Call. The customer service was great and they were very competitive for my needs. Needless to say I gave my business to One Call and expect to remain with them next year as they still offer exactly what I want and need! Reviewed on: 14th September 2022

Whats the point?

1
Yet again one is conversing with a machine, you find yourself going round and round, yet never finding the person/item that one needs to contact re: the issue in question. In finishing, whats the point? I suspect these reviews are just filed away Arthur Reviewed on: 14th September 2022

used before for home insurance

5
excellent service and excellent on phone very polite Reviewed on: 14th September 2022

great service

5
they are very good at what they do, would recommend Reviewed on: 14th September 2022

Do you have a different One Call Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from One Call Insurance?

    View all products