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One Call Insurance: Insurance broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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9%
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Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10467)

Great communications

5
I have found since joining that I get helpfull emails and advice. I have already recomended onecall to friends and family as I believe that they offer excellent value. Reviewed on: 14th September 2022

Quick, no fuss insurance

5
This is how insurance should be. It was so easy and so very well priced that for the first time in years, come renewal I stayed. With One Call, rather than looking elsewhere! Reviewed on: 14th September 2022

Very Helpful

5
Easy to deal with, helpful and plenty of notice regarding renewal date and the following years insurance cost etc. Would recommend. Reviewed on: 14th September 2022

Helpful, competitive, easy

5
I've been with One Call for a few years now and they are very easy to deal with and don't crank up the price every year like other companies. Would recommend. Reviewed on: 14th September 2022

Best insurance company by far

5
Excellent customer service & communication Reviewed on: 14th September 2022

Good prices and options

4
We have our home and vehicle insurance with One Call and found the prices competitive and the process fairly easy, good website. Reviewed on: 14th September 2022

as easy as 1 2 3

5
Been with One Call Insurance for a few years now, easy and simple website to use, when you need someone to speak to they are there for you to help and assist with all your queries and needs, very professional. Reviewed on: 14th September 2022

So easy to set up

5
After getting a stonker of a raise in my price from my old insurance company, I checked comparison websites and One Call was the cheapest by far with all the extras I had included in my old policy. The set up so so easy and I was kept up to date as to when docs were added online so I could cancel my old policy with enough time to ensure no fees. Thank you! Hopefully I won’t actually have to call or claim lol but if your claim process is as straightforward as setting up then I’ll be happy Reviewed on: 14th September 2022

Excellent

5
The whole thing was easy to get a good cover for my house Reviewed on: 14th September 2022

Easy transaction

5
Easy to use website and the cover is exactly what I need at a good price. Reviewed on: 14th September 2022

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