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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10530 reviews)

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4.82

Based on 10,530 reviews, last reviewed 16th Jul 2026

5800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

They are efficient, friendly and get the job done wi... They are efficient, friendly and get the job done with the minimum of fuss. Reviewed on: 16th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10530)

Good service & great information

One Call have always been great for me. They come back to you on the online chat straight away and are always happy to help. Would highly recommend. Reviewed on: 13th September 2022

Very helpful and easy to deal with

One call helped match my renewal price, for being a loyal customer. I work long hours so its easier to chat online with someone, they are always very helpful and explain everything in full before going ahead! thank you Reviewed on: 13th September 2022

No fuss.

A simple sign up and I was covered. Easy to use website and such a great cost. Reviewed on: 13th September 2022

Amazing and so customer friendly

Nothing but helpful and excellent service Reviewed on: 13th September 2022

Always helping me with good offers

I took out my van insurance with One Calll because they seemed to know what I wanted from an insurance company. Because they do more than vehicle insurance every now and again you get asked about how to save money by taking out say home contents insurance or car insurance. I believe they really do care about their customers,and that makes me feel good. Reviewed on: 13th September 2022

Good customer service and online portal

Online portal very good and customer service . Reviewed on: 13th September 2022

Best insurance

Been with one call for a number of years and never has there been a problem, every time I call or use online help chat it has been a pleasure an queries always dealt with easily. Prices are always fair. Reviewed on: 13th September 2022

Super service with very helpful staff

From my very first contact I have been given first class treatment Reviewed on: 13th September 2022

Great Service

I have never had to contact One Call Insurance, thankfully, but they keep me up to date with everything I need to know through emails, which is great. Reviewed on: 13th September 2022

excellent and knowledgeable staff.

after several tries at various companies without success i phoned one call and the lovely person on the phone sorted out a policy for me without any trouble at all. Reviewed on: 13th September 2022

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