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One Call Insurance: Insurance broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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9%
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1%
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1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10467)

AWESOME

5
Just 1st class service all round, waiting for a slot can be a pain but once there the agents are very helpfull and profesional, Reviewed on: 13th September 2022

Helpful quick service

5
I haven’t had to make a claim, but I have been in touch on live chat a couple of times to change details on my account, everyone has been really helpful and quick to reply Reviewed on: 13th September 2022

Good service

5
One Call Insurance offer good service at a competitive price. Reviewed on: 13th September 2022

One call insurance

5
Would recommend to anyone, very good service Reviewed on: 13th September 2022

Help and friendly

5
I’m hopeful getting my home insurance set up with no problems and easy access through their online portal Reviewed on: 13th September 2022

Fast, easy and really fair prices backed up by further offers

5
I took out contents insurance for myself and could not beat the price or the benefits included anywhere else. I am regularly updated and offered great discounts. A+ Reviewed on: 13th September 2022

Unforgettable Service

5
Having called one call it was great to speak to someone rather than using a computer screen, my call was answered very quickly and the lady whom I spoke not only listen but she then dealt with my query very efficiently. Super impressed keep up the good work. Reviewed on: 13th September 2022

Great Insurance

5
Great customer service, Great value. Great online portal. Great company. Reviewed on: 13th September 2022

Cheapest but one of the best on the market

5
Am staying for another year with the best Reviewed on: 13th September 2022

Great value and customer service

5
I've been with One Call for a few years now. I used to shop about for better quotes each year but One Call have been competitive with their renewal prices each year. The range of options available and the customer service have meant I've simply been best off to stay with them. Thoroughly recommended. Reviewed on: 13th September 2022

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