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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10532 reviews)

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4.82

Based on 10,532 reviews, last reviewed 24th Jul 2026

6000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Value for money I find one calls premiums are very competitive and also they remind me every month that my d.debit is coming out my bank Reviewed on: 24th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10532)

Great value

One call are extremely good value for money Reviewed on: 13th September 2022

All good

I only have good experience with this company Reviewed on: 13th September 2022

Outstanding Customer Service - On a Sunday!!!!

Having a busy month in July with lots of Birthdays, totally forgot about my Home Insurance "Oops" However still did a quick price comparison the day before renewal which found me a cheaper quote. One call Customer Service wasn't available over the phone (this being a Sunday afternoon) but you could use the online service. Having never used this service before thought I'd give it try. I was connected to what sounded like a young man almost immediately, I told him I'd found a cheaper quote and that my renewal was due on the next day. After being on hold with him for around 3-5 mins he then came back to me with a cheaper quote than the one I had found - Music to my ears!! All was done & dusted within around 20 Tues - Very Happy Customer - Fantastic Service!! I have both Home & Car Insurance with One Call and have been more than happy with the service for both policies. Thank You One Call Reviewed on: 13th September 2022

This is an unbeatable company.

one call gave us everything we wanted in cover for our home and contents at price that was a lot lower than our previous insurer, their website is easy to navigate especially if you are not technically savvy. Reviewed on: 13th September 2022

One call insurance

I found it very easy to set up the insurance Reviewed on: 13th September 2022

Excellent Customer Service

Whilst moving homes,we found communication very easy.Everything was dealt with Professionally. Reviewed on: 13th September 2022

So easy and great customer service

It was a breeze to set up from start to finish - excellently priced - the best broker I have probably ever used. Reviewed on: 13th September 2022

Honest review

Professional, efficient and customer focused Reviewed on: 13th September 2022

Friendly service

I've found the call centre staff are very friendly and helpful. They know their products and are able to answer any queries promptly and accurately. Reviewed on: 13th September 2022

pay promptly

when you need them they pay promptly as I found out, good service Reviewed on: 13th September 2022

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