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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10532 reviews)

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4.82

Based on 10,532 reviews, last reviewed 24th Jul 2026

6000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Value for money I find one calls premiums are very competitive and also they remind me every month that my d.debit is coming out my bank Reviewed on: 24th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10532)

Very good telephone staff and an easy to understand portal

Have needed to contact them regarding my policy and they took the time to explain everything so I went away more confident in what I was covered for. Reviewed on: 13th September 2022

Flooded bathroom

My toilet cistern bust in the middle of the night, flooding the en-suite and leaking through to the room below. Not only was the cistern replaced but also the tiled floor (which had cracked) and the under-floor heating system. They also dried out the room beneath and carried out remedial work there. I was very impressed. Reviewed on: 13th September 2022

Great service provider

Great service provider, great price plan, great customer care Reviewed on: 13th September 2022

No hassle insurance

A quick and easy insurance company to deal with. Reviewed on: 13th September 2022

Good so far

Good so far no complaints easy to set up Reviewed on: 13th September 2022

Straightforward

Straightforward & price is very competitive Reviewed on: 13th September 2022

Very good service

They have been very helpful and patient in helping me set up my home and content insurances which I feel very happy about as it can be like a minefield when trying to use a new company Reviewed on: 13th September 2022

Thankyou

East to step up and a great prise Reviewed on: 13th September 2022

So far so good

I haven't been with One Call insurance for long but getting the policy set up online was quick, easy and hassle free Reviewed on: 13th September 2022

Good experience in general

It was easy to arrange and all the information was easy to understand. Only one small complaint, when due to a small oversight I missed my payment, instead of just sending me a reminder, they slapped a £15 fee on it. That’s double what my actual payment is. Seems a little much. Reviewed on: 13th September 2022

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