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One Call Insurance: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.83 (10467 reviews)

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4.83

Based on 10,467 reviews, last reviewed 13th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

Are you looking for One Call Insurance broker reviews? At Smart Money People, we collect reviews from customers like you in order to help others find the best brokers.

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One Call Insurance Insurance Broker reviews (10467)

Always provides excellent service

Although the queue might be long for the chat room, it moves really quickly and so worth the wait as excellent and clear service and assistance is always given! Reviewed on: 10th August 2022

Very easy to work with

Renewed car insurance. Surprise it was even less than last year. Didn't have to ask for discount Reviewed on: 10th August 2022

Quick and easy

I've been trying to update my address for a couple of days and struggling. I got through to Chelsea today and it was done very quickly and efficiently. My only gripe is the quote was a bit more than I wanted bit the insurance is good quality. Reviewed on: 10th August 2022

Efficient, helpful, I cant fault them!

One call, are great and I wouldn’t use anyone else. Reviewed on: 10th August 2022

1st class

Several chat sessions but got there in the end, saving me money, great service. Charlie H worked wonders Reviewed on: 10th August 2022

Changing car insurance value for money

Wanted to check one call still compatible in prices of other companies. Matched quote really pleased to stay with One Call as easy to contact and see my policy online Reviewed on: 10th August 2022

Really helpful in getting my address changed and my renewal sorted

colleague was really helpful in getting my address changed on the policy and was prompt in getting the renewal which was also due completed - really easy Reviewed on: 10th August 2022

Brilliant customer service

The customer service via the live chat portal is second-to-none, extremely helpful, polite and efficient Reviewed on: 10th August 2022

Very good price and Great help with online chat and great information online portal with my account. Fantastic.

I needed help with my car insurance and the online chat was great in helping to set this up and explain the very useful online portal which keeps my insurance information. They also write to remind me of my up and coming insurance need. Very helpful. Fantastic. Reviewed on: 10th August 2022

A lot of cover

Competitive prices for plenty cover and will deal with you Reviewed on: 10th August 2022

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