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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10532 reviews)

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4.82

Based on 10,532 reviews, last reviewed 24th Jul 2026

6000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Value for money I find one calls premiums are very competitive and also they remind me every month that my d.debit is coming out my bank Reviewed on: 24th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10532)

super helpful

I have found this company to be very helpful. staff have told me about better deals to suit me and explained very clearly things i need/want to know. well done Reviewed on: 6th August 2022

Fuss free insurance

From quote to purchase smooth, quick and easy. Reviewed on: 6th August 2022

I have always found ONE CALL INAURnce very fair and helpful

I always feel,secure with my insurance with ONE CALL Reviewed on: 6th August 2022

Excellent Customer Service !

One Call are an excellent company to insure with. Not only do they give me the best value insurance for my car but also give excellent customer service when needed. Reviewed on: 6th August 2022

Happy bunny

At 68yrs old I have been insuring cars motorcycles and truck I found one call completely at one for my needs.extremely helpful and clear would recommend them to one and all.very pleased.. Reviewed on: 6th August 2022

Changing car insurance to a different car when upgrading my car

I had my car insured with One Call Insurance, when I was upgrading my car, I had to travel approx 100 miles to collect the newer car. One call insisted that I gave them the TIME when the insurance would transfer from one car to the other. I explained that as I was travelling approx 100 miles to collect the car and could be delayed due to a traffic accident, excess traffic, road closures or weather conditions etc. If I was delayed then my car would NOT be insured. I would NOT insure with this company again. Reviewed on: 5th August 2022

Soooooo happy with my renewal quote

Last time my renewal for my car insurance was due I was going to search around as I usually do but when I received my renewal I was so happy with their renewal price I didn’t bother wasting time. As an afterthought I phoned back to say my mileage was lower than I’d stated the previous year and was amazed that I was given a reduction. I highly recommend One Call. Reviewed on: 5th August 2022

Fair and competative

As the cost of living is going up every walk of life. My insurance renewal was a reasonable increase and i chose not to shop around for a new quote. I hope will be the same with renewal this year. Reviewed on: 5th August 2022

Very poor customer service

My van was involved in a collision whilst parked outside my home on the 17th June despite several attempts to call accident help line I was unable to speak with eny one was on chat call with unknown operator and was told someone would contact me concerning claim in 48 hours As yet 5th August no reply The person that ran into van got her insurance company to repair the van So my vote must go to admiral Reviewed on: 5th August 2022

Excellent service

I have used one call insurance for years, never had any problems. Always very helpful and easy as they do everything for me to renew my cover by choosing the best cover for my needs. Reviewed on: 5th August 2022

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