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One Call Insurance: Insurance Broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
13% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

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One Call Insurance Insurance Broker reviews (10467)

Great customer service

5
Always get through to somebody quickly and all queries are always resolved in a matter of minutes Reviewed on: 3rd October 2021

Great service from start to finish

5
I have been with one call for many years they are always helpful when I call the customer service number they are full of knowledge and always willing to help and value for money. Reviewed on: 3rd October 2021

Always available

5
Have our motor insurance through this company. Helpful and professional at all times Reviewed on: 2nd October 2021

On line chat

5
Little difficult to get onto chat but after that all fine. Reviewed on: 2nd October 2021

Excellent service

5
Been very pleased with car and motorcycle insurance Reviewed on: 2nd October 2021

very professional and good value

5
I joined one call insurance in April 2021, i had quite a few queries and they were very patient and arranged the insurance with no problems whatsoever and if i have had any queries they answer them on chat very quickly and efficiently. They quoted for my new car insurance and a mid term change which was very reasonable and the admin fees are fair nd not excessive, i would definitley recommend them Reviewed on: 1st October 2021

Easy and simple to use

5
This has been the easiest car insurance provider to work with so far. The online portal works well and communication has always been easy. If the price is right I will use them again when it's time to renew. Reviewed on: 1st October 2021

Absolutely outstanding

5
Friendly, reliable and easy to get in touch with. Made to feel valued. Their claims team are efficient and caring. Got my collect collected and repaired in under 2 weeks. Brilliant insurer. My husband now gets all the benefits I do as part of my multi car policy. Reviewed on: 1st October 2021

First class

5
Very helpful, great service. They understand the value of customer care and customer loyalty. Reviewed on: 30th September 2021

Great Company

5
Great insurance broker. I have used for both my car and motor insurance. Reviewed on: 30th September 2021

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