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One Call Insurance: Insurance Broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
13% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

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One Call Insurance Insurance Broker reviews (10467)

Missed DD

5
My agent Megan s was very helpful and made it easy for me to sort out my issue. I am not good on technology but found this easy and better then waiting on a phone for ages. Reviewed on: 7th October 2021

Caring concise Cheap..

5
Changed me over from my last expensive insurance company..to this one in minutes..and at less than 1/2 the price.. Reviewed on: 7th October 2021

Easy to set up online

5
Easy to set up online and easy to use interface. Will recommend this company to my friends. Reviewed on: 7th October 2021

After sales support poor

1
I'd not recommend buying insurance from this company as they're support is slow and they'll take you for anything they can, I'd save your money and go else where. Reviewed on: 7th October 2021

Good service

5
Great customer service and good renewal pricing Reviewed on: 6th October 2021

Knowledgeable

5
All the customer representatives are courteous and understanding. No problem is too big for them to overcome Reviewed on: 6th October 2021

Good prices, good live chat support

4
The quote was competitive; the sign up was easy, albeit with the usual annoying add-on hurdles to clear. The live chat service had about a 5 minute wait and the rep was helpful and either resolved my queries or directed me to how to do it myself. Reviewed on: 6th October 2021

Accommodating, and helpful

5
Have been with them for a few years and have found them helpful and easy to follow Reviewed on: 6th October 2021

Exceptional Customer Service

5
Josh B was exceptional in the service that he provided me with. I would recommend Onecall Insurance Company. Reviewed on: 5th October 2021

Excellent live chat customer service

5
Josh B was my service agent and he was so helpful and knowledgeable. The Live Chat is really easy to use and I got instant help with my issue. Thank you. Reviewed on: 4th October 2021

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