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One Call Insurance: Insurance broker reviews

4.82
Based on 10,532 reviews, last reviewed 24th Jul 2026
6000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Value for money I find one calls premiums are very competitive and also they remind me every month that my d.debit is coming out my bank Reviewed on: 24th July 2026
ChrissyP's avatar
ChrissyP

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10532)

Bike insurance absolutely brilliant

5
This company is really great friendly service and very helpful Reviewed on: 8th October 2021

Great live chat to a person

5
I had a great live chat with Keri, an actual person not a robot. The issues were solved well and I was very happy with the service. Reviewed on: 8th October 2021

Good insurers

5
Been with one Call for quite a few years now. Always try to keep the price as low as possible. We had an accident a few years ago, they were brilliant with us. Keep up the good work. Reviewed on: 8th October 2021

Very pleased with level of service

5
I have been with One Call for a number of years and I have always been happy with the service I have received. Reviewed on: 8th October 2021

Problem Sorted

4
There was a problem with the certificate not appearing in my account. A quick online query and a very helpful operator at the other end had it sorted ASAP. You really don't know how good a place is until there is a problem that needs solving. Reviewed on: 8th October 2021

Decent

5
Good customer service! Really happy Reviewed on: 8th October 2021

Easy to deal with

5
I’ve van and bike insurance with them. I needed to alter my van policy and they helped with ease.. Reviewed on: 8th October 2021

Very helpful online chat

4
I had a complicated policy to discuss and KA1 was extremely helpful. Makes making changes to my policy so easy online. Very grateful for her with me patience today! Reviewed on: 8th October 2021

Excellent!

5
Having shopped around for motorcycle insurance, One Call topped the list for all my needs.. and have since met all my expectations. Reviewed on: 8th October 2021

What a relief

5
What a relief is a bit of a odd title you might think but it summed up my thoughts when dealing with One Call that was what I thought, One Call have done what they said they would and insured my two Bikes without fuss and at a responsible price, I insured my Enfield 500cc first and then when it was time to insure my 300cc scooter I got a quote within no time an offer came through and I had a 40% discount for the second one, so what a relief I thought that was easy Thanks One Call Insurance your the Best ! Reviewed on: 8th October 2021

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