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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10532 reviews)

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4.82

Based on 10,532 reviews, last reviewed 24th Jul 2026

6000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Value for money I find one calls premiums are very competitive and also they remind me every month that my d.debit is coming out my bank Reviewed on: 24th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10532)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Always cheapest quote for same cover.

Easy to use internet site. Cheaper than others every year! Reviewed on: 17th September 2020

Best car insurance

I've been with onecall for 2 years now for my car insurance which is a reasonable price and their friendly staff have always been very efficient and helpful when I've had any problems would highly recommend to anyone to go with thos company. Reviewed on: 17th September 2020

Great value

Great value insurance broker. Have renewed with one call insurance a couple of times as they have been the cheapest for me. Their communication is clear and easy to understand Reviewed on: 17th September 2020

One Call Insurance is a Great company

If i do have to call, One call In Insurance, which is not often, I have found them to be courteous and very knowledgeable with my inquiry and are able to sort out my problem immediately. I have been doing business with One Call Insurance for over Seven Years, and i am very happy with the service and would recommend them. Reviewed on: 17th September 2020

i had a broken windscreen, one phone call and the repair men came in no time nd fitted a brad new windscreen.

a very good insurer,no hassle no excess to pay very efficient service. Reviewed on: 17th September 2020

Very severe from ur ppl

Its was very good and l like the company to have may car insurance where you Reviewed on: 17th September 2020

Underwhelmed

I got an initial quote of £25 pcm which was great and signed up. Thought that was short lived as I made an error in my recollection of when the last accident was, which wasn't even my fault yet I got charged an additional £90 onto my premium. Then I was changed my car from a dacia to a more reliable skoda same size, shape and engine size and fuel type. Suddenly my month dd went upto £50. Initially I thought the first payment was due to admin for change my car two months after joining OneCall. This was not, so covid happen and I could get to speak to anyone because they completely closed their phone lines. Tried to contact them via chat many times but waited over an hour on more then one occasion, and got fend up of waiting. Final managed to get through on Monday 14th September to try and resolve the high monthly premium only to be told if I reduce my mileage from high milage to average mileage my month premium would go up further. WHAT?????. So I tried to cancel the insurance with OneCall from which they want to charge my £60 for leaving. I was then advised to stay with them as I only had three payments left. Quite frankly they have been hard to get hold of and about as helpful as someone pouring petrol on a fire to put it out!!!! Not at all impressed. Reviewed on: 17th September 2020

Very approachable and and give an excellent service

I have only been with one call insurance for a few months but I would recommend this company to all my friends. Reviewed on: 17th September 2020

Easy to contact very helpful

Always happy to help with any questions Reviewed on: 17th September 2020

Competitive company

Found One Call Insurance very competitive that covered all my cover requirements if needed, glad to say i have not required there services. Reviewed on: 17th September 2020

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