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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10532 reviews)

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4.82

Based on 10,532 reviews, last reviewed 24th Jul 2026

6000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Value for money I find one calls premiums are very competitive and also they remind me every month that my d.debit is coming out my bank Reviewed on: 24th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10532)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Absolutely first class

I purchased car insurance from one call and from the start they made it easy to arrange and couldn’t help me enough they were just brilliant Reviewed on: 17th September 2020

Never any problems

I have an automatic Annual renewal and have had no problems whatsoever. I can’t give a review on the insurance as I’ve not needed that, and I hope I don’t. It’s a company I trust though. Reviewed on: 17th September 2020

Very Bad customer service

Missed a Direct Debit payment due to being ill with covid19 virus. I realise this is my fault but no correspondence asking circumstances, just a very abrupt threatening letter. I paid balance on account straight away and will not be renewing next year. Reviewed on: 17th September 2020

Best results

Good value for money and service Reviewed on: 17th September 2020

dreadful customer service

phoned to cancel policy to move to esure and one insurance were adamant i had to pay 1 month further premium in order to cancel the policy even though i was on a rolling month to month contract in their supposed platinum club which they advertise as no cancellation charges. Quite rude with it as well. Reviewed on: 17th September 2020

So chuffed with them.....my friend has changed to them now

Just like the fact i can store my policy on my phone......they have always been there if i had a query. Reviewed on: 17th September 2020

Needs phone connectivity

I've been with One Call on and off for years but trying to sort insurance recently for a new car was near impossible via online chat due to current restrictions. Other Insurers are contactable by phone !!! Reviewed on: 17th September 2020

Excellent company

They have always gave me a good deal with my car insurance Reviewed on: 17th September 2020

Great Insurance Company

Both van and cars have been insured with one call and always been a fair price with helpful staff and easy website. Reviewed on: 17th September 2020

Easy on line Insurers

I've had no problems with One Call Insurance, managed all on line & via chat. Reviewed on: 17th September 2020

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