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One Call Insurance: Insurance Broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

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One Call Insurance Insurance Broker reviews (10467)

Insurance company with conscience

5
Pleasantly surprised to receive partial motor insurance refund during covid-19 lockdown resulted in less travel hence lower mileage . Refund was automatically credited to customers Account without having to personally claimed for it Reviewed on: 17th September 2020

Great prices

5
We now have two cars insured and our house insurance with Onecall. This is due to excellent pricing and a easy way of handling everything online. 5 star service Reviewed on: 17th September 2020

Superb service

5
1st class customer service, easy to talk to,and very informative. 5stars Reviewed on: 17th September 2020

Very easy to deal with

5
Always very prompt to answer phone and helpful, they go the extra mile to please Reviewed on: 17th September 2020

Great company very responsive

5
Smooth procedures very professional set up. Reviewed on: 17th September 2020

Excellent customer service

5
Keep me informed with regular updates and clear easy to read documentation Reviewed on: 17th September 2020

1 call

5
Always found one call very helpful when contacting them. Reviewed on: 17th September 2020

Good customer service and easy to arrange.

5
I found taking out the insurance quick and easy and at a fair price. The insurance renewal comes up soon so that is the real test as to how good a company is and how loyal they are to existing customers!! Reviewed on: 17th September 2020

Easy to deal with no hassle.

5
Worry free don't need to think about as it's all take care of by yourself. Reviewed on: 17th September 2020

Fantastic Staff

4
Anytime I've needed help, either via the webchat or over the phone, the response I've got has been brilliant, knowledgeable, friendly, professional and very helpful. Thank you to all the staff that have helped me over the years. Reviewed on: 17th September 2020

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