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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10535 reviews)

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4.82

Based on 10,534 reviews, last reviewed 6th Aug 2026

6200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Quick service and dealt with my requirements efficie... Quick service and dealt with my requirements efficiently Reviewed on: 6th August 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10535)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Website

Easy to follow website and very helpful online chat. Any changes can also be made with in seconds online Reviewed on: 17th September 2020

Perfect and understandable

As being the first Insurance company I have ever had sort myself I found this company was very understandable for first time use and will be no different for my future use of this company there customer service team are very patient with me and other customer and would most definitely tell my friends and family to go for one call insurance I’m very happy with one call insurance can haven’t got a single problem or issue with this company. Reviewed on: 17th September 2020

Avoid

They overcharge in case you change vehicle. Avoid. Reviewed on: 17th September 2020

Very responsive

I didn't have any problems with the company, hopefully insurance is going come down, as I haven't claimed once, since starting to drive. Reviewed on: 17th September 2020

Company who cares about it's customer

I've had excellent customer service on every renewal for several years now and despite checking the market myself for other offers I've always renewed with One Call Insurance.. professional friendly service every time. Thank you. Reviewed on: 17th September 2020

Full if support

One call ha e always been quick and effective and striving to meet your needs. There was no qui ble when I asked them to match a quote on a price comparison site. My re qoute was carried out quickly and effectively to my satisfaction which in turn guaranteed my business for the next year and will go beyond this if they continue to pray to e in this way. Reviewed on: 17th September 2020

All in one place

Great to have all your insurance needs in one place. Website is easy to work through. Not at all expensive. Reviewed on: 17th September 2020

brilliant and innovative customer portal set up.....resolution in seconds

I had my beloved Ford KA car returned to me from having a full service and new windscreen wipers. We have been together for12 years without a hitch. The next day I noticed a cracked windscreen just below the new offside windscreen wiper blade . I have been driving for nearly 40 years and this was a first! Even though I could not say hand on heart that the garage was responsible I checked the ONE CALL website for contact and claim details and within seconds I had been able to access their online customer portal. Literally within a few more seconds the online agent had confirmed that I was covered and within minutes I was set up with a date for the replacement screen to be fitted. Wonderful...how refreshing, not to be placed on hold for hours with irritating music in the background, especially as so many companies are struggling to give a good standard of care to their customers in this awful covid climate. Well done One Call Insurance. I am totally happy to be in your safe hands. Reviewed on: 17th September 2020

Simple

The easiest online site I’ve used. Used the chat line too ,very flexible with their approach and quick to resolve the issue. Let’s see what happens when I have to make a claim Reviewed on: 17th September 2020

Simple, 10 *

Simple 10* good price , customer service 10* And like a say,d simple 10 * Reviewed on: 17th September 2020

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