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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10535 reviews)

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4.82

Based on 10,535 reviews, last reviewed 6th Aug 2026

6300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

One Call - helpful and informative. I insured an electrical kitchen item I had bought for my grandson to take to uni and one Call noted his name on the insurance and clarified that as lo... Read more Reviewed on: 6th August 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10535)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

very good

very good and reliable Insurance company Reviewed on: 28th August 2020

Value insurance

Been with one call for a 3 years no issues at all any contact has been friendly and courteous I like the option of a rolling one month contract Reviewed on: 28th August 2020

Thank you One Call

One Call has been unique in that my car insurance is a rolling monthly policy this gives me flexibility should I need to change or amend my arrangement. As it happens I haven't had to because One Call's rate have remained competitive and as yet I have had no need to switch to another provider. Reviewed on: 28th August 2020

Financial

Been out sick nearly a year got me a cheaper deal but same cover Reviewed on: 28th August 2020

excellent service

very helpful when i needed a recovery truck due to a break down on a busy duel carriage way Reviewed on: 28th August 2020

Professional efficient service

Quickly able to receive quote and process car insurance Reviewed on: 28th August 2020

Ratings

Have no issues or problems with recommending one call Reviewed on: 28th August 2020

Great customer service and excellent quality product

Makes sense of car insurance. Easy to use and quality service when needed Reviewed on: 28th August 2020

Feel like I've been let down by one call

been a member of their platinum club for a number of years but when I tried to add my wife to my policy tey refused then told me to get a new quote with them but I will loose my platinum status the quote they gave me was at least double the amount I was paying the staff were not willing to try and help me abrut and hung up on me ifeel that as I've been a loyal customer very let down with one call Reviewed on: 28th August 2020

Very competitive!

Easy renewal. Simplicity in itself!! Hope to never have to use services (fingers crossed!) and the Platinum Club ensures a static payment!! Reviewed on: 28th August 2020

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