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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10535 reviews)

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4.82

Based on 10,535 reviews, last reviewed 6th Aug 2026

6300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

One Call - helpful and informative. I insured an electrical kitchen item I had bought for my grandson to take to uni and one Call noted his name on the insurance and clarified that as lo... Read more Reviewed on: 6th August 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10535)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Pleased with service

Very Pleased with service and priceing Reviewed on: 28th August 2020

Good

very help full and fast never had an problems with one call and its just so easy pay month by month and can cancel when ever Reviewed on: 28th August 2020

Not pleasant service

After a few years of using it, when hard times came (covid 19) and my finances deteriorated. The attempt to negotiate did not materialize. Besides, the consultant was very unpleasant and arrogant. I do not recommend to anyone Reviewed on: 28th August 2020

Very helpful

Very helpful and explained everything very thoroughly. Reviewed on: 28th August 2020

Excellent

I’ve been with one call now for a few years now and they have to be the best insurance company I have been with, excellent customer service, very polite and all round excellent. I’ve been with other companies before and they are always emailing or phoning me (which does annoy me) but one call just leave to it but if there is any problems with my account then they contact and we get the problem solved and I would highly recommend one call to anyone Reviewed on: 28th August 2020

Very good customer service 5Stars

Very willing to help with all question . will try to best to give the best quotes Reviewed on: 28th August 2020

exellent

very good service cant go wrong with one call insurance Reviewed on: 28th August 2020

Easy option

There when I need you -there in the background when things are normal ! Like having a big brother watching out for you ! Reviewed on: 28th August 2020

5* CAR INSURANCE

Very happy with all aspects of one call car insurance and am very unlikely to move over to a new company ! unlike many the premiums dont jump ridiculously high when due for renewal one good reason to stay with them always on time with emails communication good ... .cant fault them ! one happy customer Sue Caldwell ...Manchester Reviewed on: 28th August 2020

Cheapest , best benefits.

A very good company with great benefits , friendly staff who have helped me a lot and excellent customer service overall. Well done. Reviewed on: 28th August 2020

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