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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10535 reviews)

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4.82

Based on 10,535 reviews, last reviewed 6th Aug 2026

6300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

One Call - helpful and informative. I insured an electrical kitchen item I had bought for my grandson to take to uni and one Call noted his name on the insurance and clarified that as lo... Read more Reviewed on: 6th August 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10535)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Very good insurance company

Always there for me so will recommend them to my friends and family Reviewed on: 28th August 2020

Simple service

Insurance rolls over monthly and the price is fixed for three years, with lots if benefits. Very happy with the service I receive. Reviewed on: 28th August 2020

Great company

Good company to deal with. Got my curtesy car the following day after my minor accident. Would recommend Reviewed on: 28th August 2020

Ripped off with recovery charge when broke down

Charged £3 per mile and the recovery guy says they only charge £1.50 per mile. Cost me £128 Reviewed on: 28th August 2020

Loyalty not recognised or rewarded

There are cheaper brokers who offer the exact same service , I don’t feel like you reward your loyal customers you just increase the price of the policy without giving any cheaper options, therefore I will looking elsewhere next year . No rewards for loyal customers Reviewed on: 28th August 2020

Just fantastic

Brilliant prices and so helpful definitely recommend one call Reviewed on: 28th August 2020

One call insurance is always helpful

I have asked for help a few times and one call staff have always been helpful. Reviewed on: 28th August 2020

Good all round service

Polite, helpful and caring. Dealt with my accident swiftly and efficiently Reviewed on: 28th August 2020

Excellent customer service

Excellent customer service whether remotely via chat or over telephone. The portal is simple to use, their platinum service is very quick, efficient and easy to make any mid-policy changes, without no stress or costs. Well done One Call. I am in my 2nd year of renewal after a short 2yr break due to business lease. Prior to this I renewed my insurance 5 yrs consecutively purely because of best service, least hassle and competitive pricing. Reviewed on: 28th August 2020

Amazing service

I have been with Once Call For about 7yrs now. Every time they manager to better my premium, where as it normally increases with most insurers. Customer service is always spot on, and no question is too much trouble. Reviewed on: 28th August 2020

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