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Partners Credit Union: Loans reviews

Name: Loans
Rating: 4.93 (797 reviews)

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4.88

Based on 797 reviews, last reviewed 16th Dec 2024

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience I think the credit union provides excellent service to all customers every thing is at hand and easy to access and staff are all very knowledgeable an... Read more Reviewed on: 16th December 2024

Latest lowest rating:

1

charge every member £20 per year without consent Partners have decided to charge every member £20 per year without notice. They have started charging every member £20 AFTER I got my loan out. So it w... Read more Reviewed on: 5th April 2024

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About this product

Partners Credit Union offer a range of personal loans.

To make sure there are always enough funds for loans, members are required to continue saving a minimum of £15 per month whilst repaying a loan. This means your savings grow during your loan repayment term or you can repay your loan earlier.

Partners Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Partners Credit Union before, you can also leave a review and share your experience.

Partners Credit Union Loans reviews (797)

Review of the Partners Credit Union, Loans:

Friendly and professional staff.

The staff were quick to respond to my application. The person who handled it was very friendly and guided me through the whole process. I felt informed throughout, and felt valued as a customer. Reviewed on: 20th October 2024

Excellent service for the community

Really quick response to a loan application Reviewed on: 15th February 2023

Amazing staff!

The staff at Partners are incredible! Always get back to you and so helpful, friendly, knowledgeable and my loan was so quick! Don't hesitate to use this organisation, fantastic! Reviewed on: 22nd December 2022

RUDE Employees

Every single time I call or receive a call the customer service representative is completely rude and VERY unprofessional. I CANNOT wait for my loan to be paid in full, I will NEVER do business with them and recommend no one else do business there. Reviewed on: 28th October 2022

Fast, efficient and reliable

Having been a customer for many years, I can wholeheartedly say that Partners Credit are a vital service in our community. The advisors are polite, knowledgeable and will go above and beyond what is required. With the new technological changes they’ve implemented, it means a much faster and convenient service for customers too. Reviewed on: 6th October 2022

Great company

Me and my mum have been saving with partners credit union for over 10 years and couldn’t fault them- always get in touch over any queries fast and efficient would highly recommend! Reviewed on: 26th September 2022

Excellent service

It was really nice to speak to someone who treats you as an individual. Friendly and helpful, the loan application was processed with ease and speed. Definitely deserve top marks! Reviewed on: 17th August 2022

Excellent service in times of need

I was provided with a loan to support me during covid and when I became ill I was granted additional time to cover my payments, would recommend this service. Reviewed on: 15th August 2022

Great company to help the little people.

Very nice and helpful, and not stupid lenders. Reviewed on: 14th August 2022

Fantastic service!

Always had a "smile" in their voice and nothing is ever too much trouble. Ever! Reviewed on: 14th August 2022

Quick and easy to deal with

Customer service excellent, happy to help and great talking through the process of applying and receiving my loan. Reviewed on: 14th August 2022

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