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Partners Credit Union: Loans reviews

Name: Loans
Rating: 4.93 (801 reviews)

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4.89

Based on 801 reviews, last reviewed 22nd Apr 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very easy and quick process with a helpful customer... Very easy and quick process with a helpful customer service team (as always). Reviewed on: 22nd April 2025

Latest lowest rating:

1

charge every member £20 per year without consent Partners have decided to charge every member £20 per year without notice. They have started charging every member £20 AFTER I got my loan out. So it w... Read more Reviewed on: 5th April 2024

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About this product

Partners Credit Union offer a range of personal loans.

To make sure there are always enough funds for loans, members are required to continue saving a minimum of £15 per month whilst repaying a loan. This means your savings grow during your loan repayment term or you can repay your loan earlier.

Partners Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Partners Credit Union before, you can also leave a review and share your experience.

Partners Credit Union Loans reviews (801)

Review of the Partners Credit Union, Loans:

The best place

Very nice staff help you with anything Reviewed on: 4th August 2021

Support

Great service with help & advice and support which really does make the process easier Reviewed on: 11th April 2023

10

I can’t thank partners credit union enough, I’ve been with them now for about 16years saving and taking out loans when needed. Yesterday I applied for a small loan for my daughter’s birthday, very helpful,professional and quick with their response . Thankfully the money will go into my bank Monday Reviewed on: 30th March 2023

Excellent Service, quick response and overall exceptional

I started an application for a loan and within a week got the loan I had asked for. The service was exceptional, they were so professional, no time wasting, they responded quickly, asked the right questions, but at the same time was so concerned and tried to help with any difficult decisions. Reviewed on: 27th March 2023

Best people to deal with

I have been in credit union for years, loan and savings, never had a problem, most friendly and reliable people to deal with, would certainly recommend them Reviewed on: 24th March 2023

Fast efficient Helpful

Had a query asked via app was replied to quickly and thoroughly followed steps and was completed quickly Reviewed on: 2nd March 2023

Excellent service for the community

Really quick response to a loan application Reviewed on: 15th February 2023

Amazing staff!

The staff at Partners are incredible! Always get back to you and so helpful, friendly, knowledgeable and my loan was so quick! Don't hesitate to use this organisation, fantastic! Reviewed on: 22nd December 2022

RUDE Employees

Every single time I call or receive a call the customer service representative is completely rude and VERY unprofessional. I CANNOT wait for my loan to be paid in full, I will NEVER do business with them and recommend no one else do business there. Reviewed on: 28th October 2022

Fast, efficient and reliable

Having been a customer for many years, I can wholeheartedly say that Partners Credit are a vital service in our community. The advisors are polite, knowledgeable and will go above and beyond what is required. With the new technological changes they’ve implemented, it means a much faster and convenient service for customers too. Reviewed on: 6th October 2022

Great company

Me and my mum have been saving with partners credit union for over 10 years and couldn’t fault them- always get in touch over any queries fast and efficient would highly recommend! Reviewed on: 26th September 2022

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