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Partners Credit Union: Loans reviews

4.89
Based on 801 reviews, last reviewed 22nd Apr 2025
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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3%
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Latest highest rating:

5

Very easy and quick process with a helpful customer... Very easy and quick process with a helpful customer service team (as always). Reviewed on: 22nd April 2025
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Steph

Latest lowest rating:

1

charge every member £20 per year without consent Partners have decided to charge every member £20 per year without notice. They have started charging every member £20 AFTER I got my loan out. So it w... Read more Reviewed on: 5th April 2024
Cath's avatar
Cath

About this product

Partners Credit Union offer a range of personal loans.

To make sure there are always enough funds for loans, members are required to continue saving a minimum of £15 per month whilst repaying a loan. This means your savings grow during your loan repayment term or you can repay your loan earlier.

Partners Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Partners Credit Union before, you can also leave a review and share your experience.

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Partners Credit Union Loans reviews (801)

Non judgemental, respectful and supportive

5
Partners credit union provide a respectful and supportive service, non judgemental and friendly Reviewed on: 19th July 2022

I couldnt recommend Partners Credit Union enough!

5
The process of getting a loan was so easy and the advisors where very helpful. The app was really handy to use to get an up to date statement of my loan and savings when ever I wanted it. I have recommended Partners to many of my friends and family and will carry on doing so. Thank you! Reviewed on: 19th July 2022

Excellent customer service and fantastic experience all round.

5
I've been with Partners for over a year and the experience has been great. Staff are quick to reply and resolve any queries. Very friendly. Would recommend. Reviewed on: 19th July 2022

Always good service

4
Been with them since early days always had good service and that has progressed steadily over the years even now with the online service Reviewed on: 19th July 2022

Best Christmas because of credit union

5
I am a single parent but my children have had the best Christmas’ because of credit union. I have also been able to enjoy Glastonbury festival on many occasions because I was able to access money for the trip via partners. They also encourage me to save as well. It’s a very friendly service! Reviewed on: 19th July 2022

Easy application

5
Very easy to apply and only a couple of days for a decision. Payment easily explained and help to save at the same time. Reviewed on: 19th July 2022

Amazing customer service

5
Amazing customer service every time I have rang my credit union. Reviewed on: 19th July 2022

Excellence perfection

5
They are absolutely amazing and have helped me out many times, couldn’t fault them, perfection Reviewed on: 19th July 2022

Friendly Fair banking

5
Since being part of our CU I have always received friendly accessible advice and support about loans & savings. Couldn’t fault them. Reviewed on: 18th July 2022

Good for saving great for loans

4
Ive only had to use PCU for one loan so far but the interest rate is very fair , I feel if things get on top i can always use them at anytime and not bother with banks or credit cards. Reviewed on: 16th July 2022

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