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Partners Credit Union: Loans reviews

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4.88
Based on 792 reviews, last reviewed 8th Oct 2024
50% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Always excellent service and communication. Always excellent service and communication. Reviewed on: 8th October 2024
Deborah monaghan's avatar
Deborah monaghan

Latest lowest rating:

1

charge every member £20 per year without consent Partners have decided to charge every member £20 per year without notice. They have started charging every member £20 AFTER I got my loan out. So it w... Read more Reviewed on: 5th April 2024
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Cath
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About this product

Partners Credit Union offer a range of personal loans.

To make sure there are always enough funds for loans, members are required to continue saving a minimum of £15 per month whilst repaying a loan. This means your savings grow during your loan repayment term or you can repay your loan earlier.

Partners Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Partners Credit Union before, you can also leave a review and share your experience.

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Partners Credit Union Loans reviews (792)

Loan

5
I applied for a loan, and from start to finish the lady looking after it (Erica)was so helpful, customer service definitely gets top marks. Reviewed on: 27th July 2023
Clare Huxley 's avatar
Clare Huxley

Flexible

5
… and reliable. I would recommend anyone and everyone to use you lot. Reviewed on: 21st July 2023
COH 's avatar
COH

Easy to use, friendly staff

5
Partners CU have many times been a life saver for me. I have a revolver loan which is like an overdraft that you can withdraw up to your limit. Then when you pay back you can withdraw from again and again at any stage, it is so useable and flexible. Whenever I've needed to withdraw from it, it's a quick email, a friendly response and the money is in my bank. Recently I have had to apply for a loan due to my car breaking down, again a quick phone call to make sure I'm eligible , a simple online application, a friendly email to confirm details and all sorted. These guys and gals really look after their customers. Reviewed on: 6th July 2023
Laird Mav's avatar
Laird Mav

Outstanding customer service

5
I am so proud and honoured to be accepted by credit union for a second time to give me financial freedom of stresses with different bills all over place they came to my rescue and they are sincere understanding and would recommend to anyone in trouble with bills Reviewed on: 27th June 2023
Magic's avatar
Magic

Clarity

5
Everything explained in full easy application staff always happy to answer any questions you have they are a great team. Thank you for your ongoing support Reviewed on: 26th June 2023
Sue Kelly's avatar
Sue Kelly

FAMILY

5
JUST THE BEST THING TO HAPPEN TO WORKING CLASS PEOPLE.ALWAYYS THERE END OF PHONE TO HELP.LOVE THEMWALKING ANGELS.XX Reviewed on: 25th June 2023
Teresa Walker's avatar
Teresa Walker

Accessible, friendly company.

5
Partners Credit Union are accessible and friendly who make obtaining money so easy. They respond quickly and are very informative. They tailor things to your needs. Reviewed on: 25th June 2023
Lorraine Woods's avatar
Lorraine Woods

Customer service

5
Partners are an amazing company with amazing staff. Always there to give advice and support. Outstanding customer service. Reviewed on: 24th June 2023
Robert hughes's avatar
Robert hughes

Fantastic customer service

5
I applied for loan online , I was unsure of the process. Within 1 hour customer service had contacted to help guide me through the application form .my loan was then paid into my account with out any problems. The customer service is second to none the staff are all so friendly and approachable, also very informative about the different products they offer. I would highly recommend Partners Credit union . Reviewed on: 24th June 2023
Anne C Loughlin 's avatar
Anne C Loughlin

1

5
I have been a member now for at least 25 years and from the very start this branch have been amazing .from start to finish , they have made getting a loan so easy ,they explain in full what I would need even go though the form with u if needed,....the over all service u get from the staff is excellent ...so thank you all again for your help over the years and May it continue Reviewed on: 24th June 2023
Paul yip's avatar
Paul yip

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