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PayPal reviews

PayPal logo
Rated Excellent 4.91/5

PayPal reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 74,153 product reviews

Average score of 4.91/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for PayPal have trended positively over the past 90 days

Latest positive rating

5/5

good with dispute but can be hard to navigate

good with dispute but can be hard to navigate

{"display":"Tina H","full_name":"Tina H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
PayPal Credit
Tina H 8th June 2025

Latest negative rating

1/5

I got cones out £100 PayPal did nothing to help

I got cones out £100 PayPal did nothing to help

{"display":"Katie W","full_name":"Katie W","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1239455.png"}}'s avatar
PayPal Credit
Katie W 3rd June 2025

About PayPal

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PayPal at a glance

Reviews for PayPal

Showing 11 of 74153 company reviews Last reviewed within 7 days

good with dispute but can be hard to navigate

PayPal Credit 8th June 2025

good with dispute but can be hard to navigate

Rated Excellent 5/5
Read more product reviews

Easy, Quick and Instant.

PayPal Credit 8th June 2025

Very easy to apply, it was pretty instant too. Will Definitely use again.

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Paypal is simple and effective.

    Paypal is simple and effective. Intuitive software both on desktop and mobile with seamless integration to payment platforms. Security always seems up to scratch which instills confidence

  • 5/5

    Have used PayPal credit on a few occasions now when...

    Have used PayPal credit on a few occasions now when needed - easy to apply for, very simple process for repayments, good notification system to... Have used PayPal credit on a few occasions now when needed - easy to apply for, very simple process for repayments, good notification system to remind you when things are due to be paid. There is always a reminder in advance to allow for time to organise the repayment. Read more Read less

    {"display":"Milly D","full_name":"Milly D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    PayPal Credit
    Milly D 8th June 2025
  • 5/5

    PP No:1 For Safeguarding Your Account

    I’ve had to raise a few disputes with PP all with excellent results but there is one that stands out when I was scammed of... I’ve had to raise a few disputes with PP all with excellent results but there is one that stands out when I was scammed of a substantial amount of money, PP true to their word were very compassionate and resolved my problem, I was so grateful as this was such an upsetting experience, and never thought I’d see my monies again, I’d always recommend PP the safest way to send money and you are safeguarded. Read more Read less

  • 5/5

    Easy, no hassle service, always available when needed!

    Easy, no hassle service, always available when needed! Money, crypton in one place.

    {"display":"JJ","full_name":"JJ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    PayPal Credit
    JJ 8th June 2025
  • 5/5

    Excellent throughout and easy to make and receive pa...

    Excellent throughout and easy to make and receive payments.

    {"display":"Ross T","full_name":"Ross T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    PayPal Credit
    Ross T 8th June 2025
  • 5/5

    Very useful and powerful credit tool

    Great flexibility with a choice of either pay monthly options or similar to a normal credit card (many of which are 0% which is fantastic).... Great flexibility with a choice of either pay monthly options or similar to a normal credit card (many of which are 0% which is fantastic). I also like how it is a checkout option at many websites and the process is seamless. Only thing I wish you could do, is manually update your income so your limit can be updated accurately; there isn’t an option to do it, and I couldn’t update it through customer services either. I had a low income when I first signed up to PayPal, and this continues to affect my PayPal credit limit. Read more Read less

    {"display":"Jules","full_name":"Jules","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    PayPal Credit
    Jules 8th June 2025
  • 5/5

    Always very helpful.

    Always very helpful. Great staff. Never any bother when asking for help.

    {"display":"Nau","full_name":"Nau","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    PayPal Credit
    Nau 8th June 2025
  • 5/5

    Flexible, reliable.

    Flexible, reliable. Easy options at checkout. Also, easy to talk to a human when (admittedly, rarely) there was a need.

    {"display":"alexliz","full_name":"alexliz","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    PayPal Credit
    alexliz 8th June 2025
  • 3/5

    Easy and convenient to use.

    Easy and convenient to use. Safe and secure to use online. Never had any issues.

    Products from PayPal

    Showing all products offered by PayPal

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