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PayPlan: Debt solutions reviews

Name: Debt solutions
Rating: 4.94 (22306 reviews)

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4.94

Based on 22,306 reviews, last reviewed 22nd Jan 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024

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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Fantastic support and reassurance

When I first spoke to Payplan I was not knowing how to get out of my financial difficulties. I was reassured as well as giving me a “light at the end of the tunnel”. Ever since I have received a top class service with kind, friendly, supportive staff. Reviewed on: 8th June 2022

PayPlan we’re fantastic, we can finally sleep at nig...

PayPlan we’re fantastic, we can finally sleep at night ! There was zero judgements, very empathetic and understanding and extremely helpful in explaining our options. Reviewed on: 16th May 2024

They took on my debt management and have kept me inf...

They took on my debt management and have kept me informed and helped out. I'll be debt free by November Reviewed on: 16th May 2024

Payplan has transformed my mental health!

Being signposted to Payplan and then continuously supported by the team has changed my financial outlook, activity and circumstances beyond anything that I could have imagined. I had got myself into a pretty dire state of finances and was at the point where I thought I had nowhere to turn. Pay plan has completely supported me with my debts but also helped educate me with regards to the control of my spending. I finally feel in control of my finances; I don’t use a credit card and I am supported with my planning and future finances. The effect on my mental health since I began the process has been enormous and I no longer worry about the next credit card statement, or if I’m going to hit the limit of my overdraft as the end of the month draws near. My spending control has (for the first time in my 47 years ) stabilised and I now only buy things if I feel I need them. I have holidays, I plan and I save for the “rainy days” that can sideline you when you don’t need it…things I have never done before. Thank you payplan, you have transformed my life Reviewed on: 16th May 2024

It’s the best in putting a plan to get out of our de...

It’s the best in putting a plan to get out of our debts… very complete service and follow up, attention and quick, it’s like is always someone there to help and move things forward Reviewed on: 16th May 2024

Feedback

Brilliant and very friendly Staff very knowledgeable and helpful Reviewed on: 16th May 2024

Amazing Service...Life Saving x

I was so distraught worrying about my debts and the staff put me at ease right away & helped me realise that I hadn't failed my family but having a very difficult time due to making the wrong decisions but that I could learn from my mistakes by paying back what I owe at a rate I can afford Reviewed on: 16th May 2024

Very friendly and knowledgeable staff

Very friendly staff.The Advisor I initially spoke to made me feel at ease..I found their advice very reassuring.This initial contact was very helpful and I was going through a particularly dark time in my life. Reviewed on: 16th May 2024

I have only ever had positive experiences with the P...

I have only ever had positive experiences with the PayPlan team but I had a really special experience with one staff member in particular, Sarah Mascot. What an absolute credit to your company! Sarah was personable, knowledgeable and one of the most emotionally intelligent people I have ever dealt with. Thank you for making a really stressful task so much easier. Reviewed on: 16th May 2024

Payplan has always helped me in a situation.

Payplan has always helped me in a situation. I would recommend to anyone need help Reviewed on: 16th May 2024

They're really helping me with my debt, the payments...

They're really helping me with my debt, the payments are managable Reviewed on: 16th May 2024

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