Smart Money People Logo

PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Professional, Perfect Payplan!

5
Excellent company, and extremely understanding as debt is a scarey position to be in but they saved me from the start and are always there to help no matter what and always make you feel at ease! Superb company overall!! Good luck and I really hope you win!! Claire Mc Greeghan Reviewed on: 8th June 2022

Extremely helpful and provided excellent customer se...

5
Extremely helpful and provided excellent customer service Reviewed on: 16th May 2024

Satisfied customer

5
A lot easier than I thought it was going to be after initial consultation everything was straight forward and app provides all the information you need. Easy to make over payments too. Reviewed on: 16th May 2024

i was working when i first started my plan and due t...

5
i was working when i first started my plan and due to covid and poeple spending less on thier cars i was unfortunately made redundant , payplan helped me adjust my budget and inform my clents , with new payment rates and took all the stress away , thank you payplan. Reviewed on: 16th May 2024

Doing well

5
Managed to pay off a large sum of my outstanding debt, and still live comfortably. Got approximately 4 years left on my plan. Reviewed on: 16th May 2024

Very poor service

1
I have a DMP with PayPlan. They don't speak to my debtors and they don't contact me. I prefer emails over phone calls. Reviewed on: 16th May 2024

Very straight forward and didn’t feel pressured to u...

5
Very straight forward and didn’t feel pressured to use this fomoany Reviewed on: 16th May 2024

Really swift and thoughtful.

5
Really swift and thoughtful. Took the time to support me throughout my journey. Reviewed on: 16th May 2024

Always reply to emails and helpful when issues with...

5
Always reply to emails and helpful when issues with finances arise Reviewed on: 16th May 2024

They’ve made things simple and concise.

5
They’ve made things simple and concise. All my options laid out and pro’s cons for each discussed. Reviewed on: 16th May 2024

So friendly

5
All so helpfull and friendly an listen to you to sort out the problem to all parties Reviewed on: 16th May 2024