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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Understanding and Co-operation

5
The PayPlan team that I deal with has always done their best to understand the unique problems that we have and support us accordingly. They have always appreciated that we are really serious about repaying our debt and responded in the most appropriate way. Reviewed on: 17th June 2022
Tim Jefferies's avatar
Tim Jefferies

Some what okay somewhat not but okay

4
Didn’t explain a lot just wanted me in the contact and then I had to find everything out. Been waiting for over a month for them to sort something out but every time I ring nothing Reviewed on: 17th June 2022
Meadsyyy's avatar
Meadsyyy

Pay Plan have given me excellent support

5
PayPlan have been a great support and helped my mental health enormously so for that I thank you. Good Luck Maria Deehan Reviewed on: 16th June 2022
Maria Deehan's avatar
Maria Deehan

Despair's door to PayPal's safe and secure portal

5
I was at my wit's end: losing a well paid position, a range of addiction problems to cope with at home, family illhealth a d a mother and brother's suicide. Did 't know where to turn, then out of thee fog of Despair fame the light of Payplan- friendly, supportive, caring and extremely.y effi isn't and effective. I thank you all with all of my heart. Reviewed on: 16th June 2022
Derek corr's avatar
Derek corr

Understanding, empathetic, respectful, helpful & professional

5
When contacting PayPlan by phone or on line, I know they are there to help and guide, knowledgable about their service and very supportive to my needs. I trust the company and feel they are working in my best interests at all times. Reviewed on: 16th June 2022
Christine Mary Price's avatar
Christine Mary Price

Outstanding service from start to finish staff very very helpful and understanding

5
More I'm happy with the level of service have received the date the staff are very professional and understand people circumstances Reviewed on: 16th June 2022
gary breshnahan's avatar
gary breshnahan

Fantastic company

5
I would highly recommend PayPlan they are professional caring company who saved my life. Reviewed on: 16th June 2022
Anne Hill's avatar
Anne Hill

Life savers

5
I was in lot of debt due to depression .i had been withdebt company that took 50%.i found out i could change to payplan and it was such a relief!! They made it all easy to change to them.they were so helpful as i was so embarrassed They are pleasant helpful and you know they are there for you They have literally saved my life as i was in depths of dispair but they calmed me down and i can keep track of my payments and balance Reviewed on: 16th June 2022
Lorraine Perrin's avatar
Lorraine Perrin

Excellent

5
I have been a customer of Payplan for many years, and their service is excellent. They are always on my side, and by my side if any issues occur with creditors. Thank you! Reviewed on: 16th June 2022
Jeanette D's avatar
Jeanette D

Great customer support

4
Friendly and helpful. Very supportive and understanding. Overall I'm pleased with their service. Reviewed on: 16th June 2022
MissMaria85 's avatar
MissMaria85

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