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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Gave me hope

5
I was in such a bad place with money and my mental health and nothing was too much for these guys They took the pressure off by dealing with everything from start to finish and Continue to do so now I was in a dark place and they have given me hope that things will get better I've recommended them to 2 others already since I started my plan Reviewed on: 8th June 2022

Reassuring

5
Always so helpful and sympathetic. Really really impressed. Reviewed on: 8th June 2022

Life saver

5
Easy communication and always so helpful. Reviewed on: 8th June 2022

Annual Review of repayment plan.

5
Quick and easy to complete on line. Hassle Free! Excellent follow up advice as normal with regards to going forward. Confident my finances are in safe, knowledgeable and professional hands. Reviewed on: 8th June 2022

Took the shame out of debt management

5
Such incredibly empathetic and supportive staff, took the shame out of debt management. I wish I had done it sooner! Reviewed on: 8th June 2022

PayPlan help me to have a life

5
Without PayPlan I wouldn’t be able to have a life to do things. I was struggling to make ends meet. Life was so stressful until I discovered Payplan. They have been amazing. They are quick at responding with any enquiry . I only got one more year to go till my debts is fully paid off. I am so happy to have Payplan put in place to help me maintain my debts and for me to be able to have a life at the same time. Thank you Payplan! Reviewed on: 8th June 2022

quick and easy

5
my experience with payplan has been very quick and easy although they took their time and made sure my outcome was correct. Everyone i have dealt with has been friendly and helpful. Reviewed on: 8th June 2022

Peace of mind

5
Before payplan I thought the hell will never end. I had no life. My kids had no lives. I would have to get up at midnight on pay day just to make sure our family could eat. I thought about ending my life over and over again. I’m in my final month now and can finally see the end of this nightmare. If it wasn’t for payplan this would be going on for many more years or I would not be here. So thank you payplan. Reviewed on: 8th June 2022

Honest advice to get your life back.

5
Dealing with Payplan has been a breath of fresh air. The friendly advisors are always there to help you and genuinely understand the issues and difficulties you face when in a financial issue. Reviewed on: 8th June 2022

Took the stress and anxiety out of my debt

5
Perfect quick and sympathetic service Reviewed on: 8th June 2022

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