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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Life savers

5
My wife and I had a debt of about 62k. All credit cards. We just couldn't ever get on top of it so we got more cards to survive but it got to a point that every payday we paid the minimum on our cards but had to then use them every time. We were just not able to pay it off and it got to a point where we couldn't afford it anymore. Our mental and physical health was being affected by the stress and worry. I heard of payplan and thought I would get some help. My wife was very unsure of this. She thought we would lose our house. Payplan spoke to her and reassured her that the house would not be affected unless we did an IVA. So we did a joint debt management plan that was recommended by payplan. it was all set up and we started to make affordable payments every month. We were able to live without stress or worry about how we would survive every month. It was going really well and it was nice seeing the actual debt to start to reduce. My wife lost her job because of the covid pandemic. We spoke to payplan and we were able to hold payments for a month and then reduce our payments for a while. My wife was very lucky to get a job quote quickly but we lost £1000 a month in income. When we spoke.to payplan again to sort out our monthly payments they worked really well with us and our creditors and our payments became £600 a month. There customer service is outstanding. Any worries or concerns I had, I was able to call or email and they were always very nice and reassuring. Always there to help me. I would highly recommend payplan to anyone who is suffering with debt repayment issues to contact them and get the best help like I did. Thank you payplan Reviewed on: 8th June 2022
Andrew Bancroft 's avatar
Andrew Bancroft

Saved my sanity and house

5
I was in debt depressed and had no where to turn. From the first call to you I was met with kindness understanding compassion and a solution. I felt a weight had been lifted. The pending annual reviews stressed me but again the kind way you were with me really stopped my shame so thank you Reviewed on: 8th June 2022
Sarah Miller's avatar
Sarah Miller

Peace of mind

5
They have handled all my creditors, and given me peace of mind that I can afford the repayments . Reviewed on: 8th June 2022
The Edge Creative Agency's avatar
The Edge Creative Agency

A big relief

5
The company helped me out of debt when I was really struggling with the increase of outgoings from my account. As you.can imagine it was a lot of stress and worry about what I am.going to do. This company helped me out a lot and where very friendly. Reviewed on: 8th June 2022
Colin Middleton's avatar
Colin Middleton

Great support and efficient service delivery.

5
They listened and came up with a solution that suits my circumstances. Reviewed on: 8th June 2022
Charles Mupfurutsa's avatar
Charles Mupfurutsa

Brilliant help

5
Helped me clear my debts in affordable values, offered other service’s & assistance. Made sure I was coping with payments during COVID lockdown. Reviewed my plan annually. Easy to follow the website. Extremely helpful at the onset so that you didn’t feel a failure & was kept up to date with whom was my case worker. Reviewed on: 8th June 2022
Maureen Nash's avatar
Maureen Nash

Fantastic

5
Payplan are absolutely amazing at what they do and I can't thank them enough for the help and support they have given me . Definitely recommend to anyone Reviewed on: 8th June 2022
Danielle Murawski's avatar
Danielle Murawski

I got my dignity back

5
I was in terrible trouble with my debts, everything had spiralled out of control, but the staff at Pay Plan were so calm, they helped me to look at things rationally and got a a payment plan set up. It was amazing having someone take the unpleasantness of contacting creditors out of your hands and being so non-judgemental, it really gave me back my dignity. Reviewed on: 8th June 2022
Alison Spaven's avatar
Alison Spaven

Saved me from going mad!

5
Payplan helped me consolidate my debt and get the much needed financial help and peace of mind. I cannot be more grateful to PayPlan and it's brilliant staff for their on-going help and support. Thanks Reviewed on: 8th June 2022
jharna kumawat's avatar
jharna kumawat

Very very good

5
My experience with pay plan has been good Reviewed on: 8th June 2022
Cecilia 's avatar
Cecilia

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