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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Peacemakers

5
They really helped me at a time when my head was all other the place due to my debt. They helped get organised and come up with a good plan. Reviewed on: 8th June 2022
Kay's avatar
Kay

Brilliant People

5
The help and advice I received from this organisation was first class, resolved all the stress I was under and gas given me peace of mind. Reviewed on: 8th June 2022
John Eddleston's avatar
John Eddleston

Excellent customer service

5
So helpful in every way, you don't feel like a total failure. Helps you get your life back on track. Reviewed on: 8th June 2022
Mary Galway's avatar
Mary Galway

Bad service

1
Company with very bad corrupted business strategy keeping all the payments for them selfs . Neatly presented document where the money are going on expenses is always ignored "Invented fees from a thin ear going back in time to justify some missed payment ? Complains are ignored and extended my period of payment with no reason.No I will not recommend Pay plan for nobody Reviewed on: 8th June 2022
dejan mitrovik's avatar
dejan mitrovik

Very helpful and nice people to talk with

5
When I came to pay plan seeking help the team was awesome in helping me understand my debt and helped me with paying my debit in a much more affordable way Reviewed on: 8th June 2022
Gerald mcguigan's avatar
Gerald mcguigan

Approachable, helpful and understanding.

5
I have multiple medical and neurological conditions, and anything financial brings me to panic. The advisers at PayPlan have been understanding and appreciated the challenges, adapting communication needs. This makes an already stressful and difficult situation much more manageable. Reviewed on: 8th June 2022
Morag Elizabeth Fraser's avatar
Morag Elizabeth Fraser

Providing peace of mind

5
When I first got in touch with the company I was very worried and anxious after a separation that left me with debt I couldn't afford. After struggling on my own for some time it was so reassuring to speak to kind and non judgemental people who offered solutions. The whole process was simple and I was given support every step of the way Reviewed on: 8th June 2022
Laura Higgs's avatar
Laura Higgs

Life changing

5
All case officers that I have spoken to have been extremely helpful Reviewed on: 8th June 2022
Michelle's avatar
Michelle

PayPlan

5
Hi, I have been with PayPlan for a few months now and I have felt so at ease. I had crippling debt and honestly didn’t know what to do with myself. They respond so quickly and have helped me every step of the way! Would recommend them so highly to anyone who is struggling right now. Reviewed on: 8th June 2022
Michaela's avatar
Michaela

Recommended to everyone in need!

5
A fantastic service - so crucial! Process easy and app is great Reviewed on: 8th June 2022
rachel king's avatar
rachel king

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