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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Fantastic support and reassurance

5
When I first spoke to Payplan I was not knowing how to get out of my financial difficulties. I was reassured as well as giving me a “light at the end of the tunnel”. Ever since I have received a top class service with kind, friendly, supportive staff. Reviewed on: 8th June 2022

They have been very helpful since day one of my situ...

5
They have been very helpful since day one of my situation. I couldn't recommend them more. Reviewed on: 16th May 2024

Really advised and help me get back to an even here...

5
Really advised and help me get back to an even here with my finances and relieve all the pressure very understanding and take the time to listen would recommend Reviewed on: 16th May 2024

Helpful and understanding

5
Very helpful and understanding of situation and advise the best solution. Reviewed on: 16th May 2024

Brilliant customer service, very helpful

5
Brilliant customer service, very helpful Reviewed on: 16th May 2024

Freedom to live again

5
Payplan have made me feel safe and unjudged and are amazingly efficient Reviewed on: 16th May 2024

Great Debt Management Plan

5
Payplan have been a great help with allowing me to manage and consolidate my debts into one affordable monthly payment. I have been affected financially in a number of ways and this helps to take some weight off and ease my mind during this difficult time. Reviewed on: 16th May 2024

They was very friendly & have helped me a lot...

5
They was very friendly & have helped me a lot Reviewed on: 16th May 2024

Excellent customer service by payplan, the team were...

5
Excellent customer service by payplan, the team were friendly, explained the merit and the demerit of payment plan in a politely manner. Reviewed on: 16th May 2024

Detailed review

5
They explained everything in details and try to find the best solution for me Reviewed on: 16th May 2024

Outstanding Service

5
We were worried about our debt levels and the impact it would have on our everyday lives. Payplan advisors were kind, curteous and knowledgeable, helping us every step of way. Outstanding service from them. Reviewed on: 16th May 2024