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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Helpful

4
I have been with Payplan for nearly 5 years and the support has been amazing, it's a easy system and very affordable. Reviewed on: 8th June 2022
Jemma Broughton's avatar
Jemma Broughton

Life saving service!

5
Working together with PayPlan has changed my life, I’ve been able to get on top of my finances and finally feel like there’s a way out of the horrible debt I was in. My case manager is always so helpful and through the pandemic they gave so much support and advice to keep on track. I honestly feel like they saved my life, being in debt can be an extremely lonely and painful experience and it seems never ending, PayPlan have helped me out of that place and back to feeling like I can build for the future. Reviewed on: 8th June 2022
Brogan Lovatt's avatar
Brogan Lovatt

Friendly, helpful, understanding

5
Payplan has helped me with their kindness, understanding and knowledgeable customer service. The service is second to none and they are always on hand with advise. A fantastic example of excellent amd empathetic customer service. Reviewed on: 8th June 2022
Lucie Russell's avatar
Lucie Russell

Brilliant service

5
Best plan that has helped me financially and mentally. Reviewed on: 8th June 2022
lic860@aol.com's avatar
[email protected]

Excellent

5
Extremely helpful and courteous Work with you every step of the way to help you find sensible and suitable solutions . Very supportive and non-judgemental Excellent customer service Reviewed on: 8th June 2022
Julie Paget's avatar
Julie Paget

Made all the difference

5
After a relationship failing debt piling as a single mother I went to pay plan for help, this was a game changer for me, allowed me to live my life without the stress and strains of overwhelming debt or poverty. I finish my plan after 5 years this year and I can honestly say it was the best step I took! The staff are fantastic they do not judge and really support you on what you can afford! Reviewed on: 8th June 2022
Bexdvs's avatar
Bexdvs

PayPlan stopped the slide

5
I’ve been on a dmp for many years & am coming to the end after repaying a HUGE amount of debt & without PayPlan’s support I literally don’t know where I’d be. They were recommended to me by a friend & I’ve passed on that recommendation ten fold. I’m grateful I found them! Reviewed on: 8th June 2022
Keith 's avatar
Keith

Great help

5
Always there to help and offer advice Reviewed on: 8th June 2022
Mark Cashmore's avatar
Mark Cashmore

Peace of Mind.

5
With the help of payplan we were able to structure ourselves out of a difficult financial corner. It gave us peace of mind and for us to relook at our spending habits. This has helped us with a less stressful way when dealing with family finances. Reviewed on: 8th June 2022
GWC Music's avatar
GWC Music

Very Helpful

5
In times of financial difficulty Paypal has been kind and caring. That makes the heart feel lighter Reviewed on: 8th June 2022
Muhammed Usman's avatar
Muhammed Usman

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