Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
Read all reviews Write a review

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

PayPlan Debt solutions reviews (22303)

Excellent service

4
Very quick to respond to questions and an enormous help. Reviewed on: 29th May 2022
Rob's avatar
Rob

Can breathe again!!

4
Brilliant service from payplan. I can now breathe again and am not scared of knocks on my door. Reviewed on: 29th May 2022
Kirsty pollen's avatar
Kirsty pollen

Helped me get back on track

5
Brilliant, professional team and guided me through every step of my insolvency. Cannot recommend them enough. Reviewed on: 29th May 2022
Man's avatar
Man

Great job

5
It’s very helpful and easy life Reviewed on: 29th May 2022
Nataliya Hnatyk 's avatar
Nataliya Hnatyk

A Life Changing Experience

5
Life is wonderful but sometimes in can be difficult and as a single parent of twins, juggling finances was a constant struggle. As a working single mum there never seemed to be enough money to make ends meet. One of my sons was a talented athlete and the other was a talented dancer and allowing them to achieve their dreams proved very costly. Credit cards were the only option available to me and regrettably the debts started to spiral. Contacting PayPlan was the best decision I ever made. They are so very lovely and made me feel at ease straight away. The dealt with all my money worries and the process stress free as they dealt with everything for me. After speaking with them I was able to sleep at night for the first time in years! I am soon to be debt free and cannot tell you what a relief that is. PayPlan most certainly deserve to win the Consumer Credit Award 2022 and I am sure that hundreds of people like me would agree! Thank you PayPlan for changing my life! Reviewed on: 29th May 2022
Kay Stow's avatar
Kay Stow

Helpful but customer service is hit and miss

3
Yes payplan have assisted in managing my debt, but do not feel that there is any personal touch, thought or appreciation as to how the client feels, they couldnt even get my name right. Feel the advisors dont buy into the company ethos, and would appreciate advisors who actually engaged with you in a more positive manner, will be happy once my plan has finally come to an end! Reviewed on: 29th May 2022
Chris's avatar
Chris

Helpful beyond belief

5
From the initial call, to enquire, PP were friendly, understanding (patient!!!) and so helpful, so much more than expected, it was clear, concise and swift looking back, and quite frankly, they saved my life (financially speaking) - So thankful they were here to offer this service. And it's the THEY that made the difference to me. Reviewed on: 29th May 2022
Megan Denise Ingram's avatar
Megan Denise Ingram

Excellent service

5
Very efficient and helpful. Puts customer at ease Reviewed on: 29th May 2022
Sarah's avatar
Sarah

Excellent Service

5
Always understanding in difficult situations Reviewed on: 29th May 2022
Jane Grogan's avatar
Jane Grogan

Very helpful

5
When I first contacted payplan, I really needed help. Right from the start they have been helpful and reassuring and the staff are always friendly, helpful and knowledgeable Reviewed on: 28th May 2022
David Rigby's avatar
David Rigby

Review PayPlan: Debt solutions now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill